The table below looks at the statistics for the 1st Line Support Technician role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Technician in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
First Line Support Technician
Rank - - -
Contract jobs requiring a 1st Line Support Technician 0 0 0
As % of all contract IT jobs located in the West Midlands - - -
As % of the Job Titles category - - -
Number of daily rates quoted 0 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - -
UK excluding London average daily rate - - £80
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £10.83 £9.63 £10.50
% change year-on-year
+12.46% -8.33%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2185 1873 2026
As % of all contract IT jobs located in the West Midlands 91.08% 91.63% 93.84%
Number of daily rates quoted 1209 992 949
Average daily rate £350 £338 £325
Average daily rate % change year-on-year
+3.70% +3.84%
90% offered a daily rate of more than £188 £220 £225
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 173 148 194
Average hourly rate £16.00 £17.00 £22.50
Average hourly rate % change year-on-year
-5.88% -24.44%
90% offered a hourly rate of more than £10.25 £10.00 £10.88
10% offered a hourly rate of more than £32.00 £30.00 £36.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

1st Line Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in the West Midlands

1st Line Support Technician
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Technician across the West Midlands region.

1st Line Support Technician Hourly Rate Trend in the West Midlands

1st Line Support Technician
Top 12 Related IT Skills in the West Midlands

For the 6 months to 24 November 2014, IT contractor jobs across the West Midlands region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Technician in their job title.

1 2 (40.00%) ITIL Certification
1 2 (40.00%) ITIL
1 2 (40.00%) Windows
2 1 (20.00%) IBM Notes
2 1 (20.00%) MS Excel
2 1 (20.00%) ADSL
2 1 (20.00%) WAN
2 1 (20.00%) TCP/IP
2 1 (20.00%) Microsoft
2 1 (20.00%) Active Directory
2 1 (20.00%) Lotus
2 1 (20.00%) Service Delivery

1st Line Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 November 2014, IT contractor jobs across the West Midlands region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IBM Notes
Applications
1 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) ADSL
1 1 (20.00%) WAN
1 1 (20.00%) TCP/IP
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) Service Delivery
Qualifications
1 2 (40.00%) ITIL Certification
System Software
1 1 (20.00%) Active Directory
Vendors
1 1 (20.00%) Microsoft
1 1 (20.00%) Lotus