The first table below looks at the demand for the 1st Line Support Technician role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Technician in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
First Line Support Technician
Rank 108 - 107
Rank change year-on-year
- 0
Contract jobs requiring a 1st Line Support Technician 10 0 1
As % of all contract IT jobs located in the West Midlands 0.41% - 0.044%
As % of the Job Titles category 0.45% - 0.048%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £120 - £111
Number of hourly rates quoted 10 0 0
Average hourly rate £7.50 - -
UK excluding London average hourly rate £10.00 £11.50 £11.50
% change year-on-year
-13.04% -
Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2200 1790 2087
As % of all contract IT jobs located in the West Midlands 90.87% 91.19% 92.59%
Number of daily rates quoted 1125 863 993
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £213 £200 £190
10% offered a daily rate of more than £500 £490 £450
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 185 128 137
Average hourly rate £16.00 £16.50 £16.50
Average hourly rate % change year-on-year
-3.03% -
90% offered a hourly rate of more than £7.60 £10.00 £11.00
10% offered a hourly rate of more than £37.50 £37.64 £35.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
1st Line Support Technician
England

1st Line Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in the West Midlands

1st Line Support Technician
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Technician across the West Midlands region.

1st Line Support Technician Hourly Rate Trend in the West Midlands

1st Line Support Technician
Top 12 Related IT Skills in the West Midlands

For the 6 months to 25 July 2014, IT contractor jobs across the West Midlands region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Technician in their job title.

1 5 (50.00%) ITIL Certification
1 5 (50.00%) ITIL
1 5 (50.00%) Windows
2 1 (10.00%) IBM Notes
2 1 (10.00%) MS Excel
2 1 (10.00%) ADSL
2 1 (10.00%) WAN
2 1 (10.00%) TCP/IP
2 1 (10.00%) Microsoft
2 1 (10.00%) Active Directory
2 1 (10.00%) Lotus
2 1 (10.00%) Service Delivery

1st Line Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 25 July 2014, IT contractor jobs across the West Midlands region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) IBM Notes
Applications
1 1 (10.00%) MS Excel
Communications & Networking
1 1 (10.00%) ADSL
1 1 (10.00%) WAN
1 1 (10.00%) TCP/IP
Operating Systems
1 5 (50.00%) Windows
Processes & Methodologies
1 5 (50.00%) ITIL
2 1 (10.00%) Service Delivery
Qualifications
1 5 (50.00%) ITIL Certification
System Software
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) Microsoft
1 1 (10.00%) Lotus