The statistics below represent IT contracts advertised across the West Midlands region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 139 117 111
Rank change year-on-year
-22 -6
Contract jobs requiring a 2nd Line Support Engineer 9 3 14
As % of all contract IT jobs located in the West Midlands 0.28% 0.12% 0.54%
As % of the Job Titles category 0.29% 0.13% 0.58%
Number of daily rates quoted 2 0 6
Median daily rate £115 - £165
90% offered a daily rate of more than £111 - £126
10% offered a daily rate of more than £119 - £230
UK excluding London median daily rate £150 £160 £170
% change year-on-year
-6.25% -5.88%
Number of hourly rates quoted 2 2 7
Median hourly rate £16.13 £13.39 £14.00
Median hourly rate % change year-on-year
+20.42% -4.35%
90% offered a hourly rate of more than £15.03 £12.10 £9.50
10% offered a hourly rate of more than £17.23 £14.68 £17.00
UK excluding London median hourly rate £15.25 £15.00 £16.07
% change year-on-year
+1.66% -6.65%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3071 2391 2420
As % of all contract IT jobs located in the West Midlands 94.99% 94.25% 93.69%
Number of daily rates quoted 1832 1359 1221
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £227 £190
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 132 150 175
Median hourly rate £14.75 £16.00 £17.00
Median hourly rate % change year-on-year
-7.81% -5.88%
90% offered a hourly rate of more than £10.00 £10.20 £9.50
10% offered a hourly rate of more than £40.00 £34.14 £32.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the West Midlands

2nd Line Support Engineer
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Daily Rate Trend in the West Midlands

2nd Line Support Engineer
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Hourly Rate Trend in the West Midlands

2nd Line Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 2 - -
Shropshire - 2 - -
Staffordshire -3 1 £110 -
West Bromwich - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 September 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 2nd Line Support Engineer in the job title.

1 12 (80.00%) Windows
2 10 (66.67%) Microsoft
3 9 (60.00%) Active Directory
4 6 (40.00%) Windows XP
5 4 (26.67%) Windows Server
5 4 (26.67%) Service Management
5 4 (26.67%) LANDesk
5 4 (26.67%) MS Office
5 4 (26.67%) ITIL
5 4 (26.67%) Avaya
5 4 (26.67%) Blackberry
6 3 (20.00%) Windows Server 2003
6 3 (20.00%) Cisco
6 3 (20.00%) HP
6 3 (20.00%) Dell
6 3 (20.00%) MS Exchange
6 3 (20.00%) Exchange Server 2007
6 3 (20.00%) Cisco IOS
6 3 (20.00%) Android
6 3 (20.00%) Windows Server 2008
6 3 (20.00%) Windows 7
6 3 (20.00%) MOS
6 3 (20.00%) Exchange Server 2003
6 3 (20.00%) Toshiba
6 3 (20.00%) IP Telephony
6 3 (20.00%) Windows 8
7 2 (13.33%) ServiceNow
7 2 (13.33%) Office 365
7 2 (13.33%) Finance
7 2 (13.33%) Validation

2nd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) Exchange Server 2003
1 3 (20.00%) Exchange Server 2007
1 3 (20.00%) MS Exchange
2 1 (6.67%) Blackberry Enterprise Server
2 1 (6.67%) IBM Notes
Applications
1 4 (26.67%) MS Office
2 1 (6.67%) MS PowerPoint
2 1 (6.67%) MS Project
2 1 (6.67%) MS Visio
Business Applications
1 1 (6.67%) Dynamics CRM
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 3 (20.00%) Cisco IOS
1 3 (20.00%) IP Telephony
2 1 (6.67%) DNS
2 1 (6.67%) Firewall
2 1 (6.67%) LAN
2 1 (6.67%) Remote Desktop
2 1 (6.67%) WAN
Development Applications
1 1 (6.67%) ClearCase
General
1 2 (13.33%) Finance
2 1 (6.67%) German Language
2 1 (6.67%) Marketing
Miscellaneous
1 4 (26.67%) Blackberry
2 1 (6.67%) Analytical Skills
2 1 (6.67%) Health Informatics
2 1 (6.67%) Informatics
2 1 (6.67%) Mainframe
2 1 (6.67%) Smartphone
Operating Systems
1 12 (80.00%) Windows
2 6 (40.00%) Windows XP
3 4 (26.67%) Windows Server
4 3 (20.00%) Android
4 3 (20.00%) Windows 7
4 3 (20.00%) Windows 8
4 3 (20.00%) Windows Server 2003
4 3 (20.00%) Windows Server 2008
5 1 (6.67%) AIX
5 1 (6.67%) Linux
5 1 (6.67%) Unix
5 1 (6.67%) Windows 10
5 1 (6.67%) Windows 2000
Processes & Methodologies
1 4 (26.67%) ITIL
1 4 (26.67%) Service Management
2 2 (13.33%) Validation
3 1 (6.67%) Asset Management
3 1 (6.67%) CRM
3 1 (6.67%) Resource Management
3 1 (6.67%) Server Building
3 1 (6.67%) Software Engineering
3 1 (6.67%) Ticket Management
Qualifications
1 3 (20.00%) MOS
2 1 (6.67%) SC Cleared
2 1 (6.67%) Security Cleared
System Software
1 9 (60.00%) Active Directory
2 1 (6.67%) VMware Infrastructure
Systems Management
1 2 (13.33%) SCCM
2 1 (6.67%) BladeLogic
2 1 (6.67%) OpenView Configuration Management
Vendors
1 10 (66.67%) Microsoft
2 4 (26.67%) Avaya
2 4 (26.67%) LANDesk
3 3 (20.00%) Cisco
3 3 (20.00%) Dell
3 3 (20.00%) HP
3 3 (20.00%) Toshiba
4 2 (13.33%) Citrix
4 2 (13.33%) Remedy
4 2 (13.33%) ServiceNow
5 1 (6.67%) Lotus
5 1 (6.67%) VMware