The first table below looks at the demand for Contact Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Contact Management
Rank 117 - 104
Rank change year-on-year
- 0
Contract jobs citing Contact Management 1 0 1
As % of all contract IT jobs located in the West Midlands 0.042% - 0.044%
As % of the Processes & Methodologies category 0.060% - 0.070%
Number of daily rates quoted 1 0 1
Average daily rate £330 - £320
UK excluding London average daily rate £425 £370 £330
% change year-on-year
+14.86% +12.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £27.50 - -
Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1661 1256 1419
As % of all contract IT jobs located in the West Midlands 69.85% 68.56% 62.93%
Number of daily rates quoted 866 606 672
Average daily rate £375 £340 £350
Average daily rate % change year-on-year
+10.29% -2.85%
90% offered a daily rate of more than £245 £220 £240
10% offered a daily rate of more than £485 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 92 94 66
Average hourly rate £31.50 £37.00 £27.50
Average hourly rate % change year-on-year
-14.86% +34.54%
90% offered a hourly rate of more than £10.15 £15.00 £13.20
10% offered a hourly rate of more than £125.15 £37.80 £38.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Contact Management
England

Contact Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Contact Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the West Midlands

Contact Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the West Midlands region.

Contact Management Daily Rate Trend in the West Midlands

Contact Management
Top 3 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management.

1 1 (100.00%) CRM
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) QA

Contact Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Business Applications
1 1 (100.00%) Dynamics CRM
Job Titles
1 1 (100.00%) Business Analyst
1 1 (100.00%) Analyst
Processes & Methodologies
1 1 (100.00%) CRM
Quality Assurance & Compliance
1 1 (100.00%) QA
Birmingham, West Midlands (County)
Cognitive Group
Rate: £0.00 per day + Market Rates
Posted: 4 days ago