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Customer Engagement Contracts in the West Midlands
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013		 Same period 2012 Same period 2011
Customer Engagement
Rank - 103 98
Contract jobs citing Customer Engagement 0 3 2
As % of all contract IT jobs located in the West Midlands - 0.132% 0.104%
As % of the Processes & Methodologies category - 0.204% 0.164%
Number of daily rates quoted 0 3 0
Average daily rate - £325 -
UK excluding London average daily rate £375 £400 £258
% change year-on-year
-6.25% +55.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £45.00 £16.17
% change year-on-year
- +178.37%
All Processes & Methodologies
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category		 1092 1474 1223
As % of all contract IT jobs located in the West Midlands 64.12% 65.02% 63.34%
Number of daily rates quoted 547 704 518
Average daily rate £350 £348 £350
Average daily rate % change year-on-year
+0.71% -0.71%
90% offered a daily rate of more than £235 £230 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 52 65 76
Average hourly rate £37.80 £20.26 £25.00
Average hourly rate % change year-on-year
+86.62% -18.98%
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

West Midlands Customer Engagement Jobs Demand Trend

Customer Engagement
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the West Midlands region.

West Midlands Customer Engagement Daily Rate Trend

Customer Engagement
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the West Midlands region.

West Midlands Customer Engagement Hourly Rate Trend

Customer Engagement
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the West Midlands region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year		 Find
Job
Vacancies
Birmingham - - - -
Walsall - - - -
Shropshire - - - -
Staffordshire - - - -
Warwickshire - - - -
Worcestershire - - - -
Customer Engagement
England

Customer Engagement
Top 3 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the West Midlands region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) E-Commerce
1 1 (100.00%) E-business
1 1 (100.00%) Retail

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the West Midlands region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

General
1 1 (100.00%) Retail
Job Titles
1 1 (100.00%) Architect
Processes & Methodologies
1 1 (100.00%) E-Commerce
1 1 (100.00%) E-business
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Last Updated Tuesday 18 June 2013
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