The first table below looks at the demand for the Help Desk Technician role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Technician in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Help Desk Technician
Rank 105 105 102
Rank change year-on-year
0 -3
Contract jobs requiring a Help Desk Technician 10 2 4
As % of all contract IT jobs located in the West Midlands 0.41% 0.10% 0.18%
As % of the Job Titles category 0.45% 0.11% 0.19%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £118 - -
Number of hourly rates quoted 10 2 0
Average hourly rate £7.50 £12.50 -
Average hourly rate % change year-on-year
-40.00% -
UK excluding London average hourly rate £7.50 £12.50 £14.09
% change year-on-year
-40.00% -11.30%
Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2207 1800 2079
As % of all contract IT jobs located in the West Midlands 90.71% 91.23% 92.40%
Number of daily rates quoted 1130 873 985
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £213 £205 £190
10% offered a daily rate of more than £500 £485 £463
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 184 129 134
Average hourly rate £16.00 £16.50 £16.50
Average hourly rate % change year-on-year
-3.03% -
90% offered a hourly rate of more than £7.65 £10.00 £11.50
10% offered a hourly rate of more than £37.50 £37.00 £36.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Help Desk Technician
England

Help Desk Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Technician Jobs Demand Trend in the West Midlands

Help Desk Technician
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Technician across the West Midlands region.

Help Desk Technician Hourly Rate Trend in the West Midlands

Help Desk Technician
Top 18 Related IT Skills in the West Midlands

For the 6 months to 28 July 2014, IT contractor jobs across the West Midlands region that cited Help Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Technician in their job title.

1 7 (63.64%) Windows
2 5 (45.45%) ITIL Certification
2 5 (45.45%) ITIL
3 2 (18.18%) Office 365
3 2 (18.18%) Structured Cabling
3 2 (18.18%) Windows Server 2003
3 2 (18.18%) Panasonic
3 2 (18.18%) SCCM
3 2 (18.18%) Windows Server 2008
3 2 (18.18%) Windows XP
3 2 (18.18%) DHCP
3 2 (18.18%) DNS
3 2 (18.18%) Cisco
3 2 (18.18%) Microsoft
3 2 (18.18%) Active Directory
3 2 (18.18%) HP
3 2 (18.18%) EMC
3 2 (18.18%) Microsoft Certification

Help Desk Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2014, IT contractor jobs across the West Midlands region that cited Help Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Technician in their job title. Up to 20 skills are shown per category.

Cloud Services
1 2 (18.18%) Office 365
Communications & Networking
1 2 (18.18%) DHCP
1 2 (18.18%) DNS
1 2 (18.18%) Structured Cabling
Operating Systems
1 7 (63.64%) Windows
2 2 (18.18%) Windows XP
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows Server 2008
Processes & Methodologies
1 5 (45.45%) ITIL
Qualifications
1 5 (45.45%) ITIL Certification
2 2 (18.18%) Microsoft Certification
System Software
1 2 (18.18%) Active Directory
Systems Management
1 2 (18.18%) SCCM
Vendors
1 2 (18.18%) Cisco
1 2 (18.18%) Microsoft
1 2 (18.18%) HP
1 2 (18.18%) EMC
1 2 (18.18%) Panasonic