The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 105 70 88
Rank change year-on-year
-35 +18
Contract jobs requiring a 2nd Line Support 17 27 11
As % of all contract IT jobs located in West Yorkshire 0.74% 1.59% 0.71%
As % of the Job Titles category 0.79% 1.69% 0.75%
Number of daily rates quoted 8 16 4
Average daily rate
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£148 £208 £110
Average daily rate % change year-on-year
-28.79% +88.63%
90% offered a daily rate of more than £124 £128 £96
10% offered a daily rate of more than £300 £235 £122
UK excluding London average daily rate £160 £163 £146
% change year-on-year
-1.53% +11.49%
Number of hourly rates quoted 7 5 3
Average hourly rate £12.00 £13.20 £11.50
Average hourly rate % change year-on-year
-9.09% +14.78%
90% offered a hourly rate of more than £11.40 £12.70 £11.10
10% offered a hourly rate of more than £18.50 £13.68 £11.90
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
2148 1596 1465
As % of all contract IT jobs located in West Yorkshire 93.88% 93.77% 94.70%
Number of daily rates quoted 1482 976 778
Average daily rate £365 £340 £330
Average daily rate % change year-on-year
+7.35% +3.03%
90% offered a daily rate of more than £263 £215 £210
10% offered a daily rate of more than £500 £465 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 86 71 74
Average hourly rate £13.00 £13.20 £17.50
Average hourly rate % change year-on-year
-1.51% -24.57%
90% offered a hourly rate of more than £9.43 £9.00 £10.13
10% offered a hourly rate of more than £37.04 £26.00 £45.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Daily Rate Trend in West Yorkshire

2nd Line Support
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 1 September 2015.

2nd Line Support Daily Rate Histogram in West Yorkshire

2nd Line Support
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Hourly Rate Trend in West Yorkshire

2nd Line Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -37 11 £220 +2.44% 1
Bradford -11 3 £155 +40.90% 1
Halifax - 1 - -
Pontefract - 1 £120 -
Wakefield - 1 - - 1
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 1 September 2015, IT contractor jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 32 (64.00%) Windows
2 20 (40.00%) VMware
3 18 (36.00%) Active Directory
4 17 (34.00%) ITIL
5 15 (30.00%) Microsoft
6 14 (28.00%) Windows Server 2008
7 13 (26.00%) Windows 7
7 13 (26.00%) Windows Server 2003
7 13 (26.00%) Windows XP
8 11 (22.00%) MS Office
9 10 (20.00%) Splunk
9 10 (20.00%) Ubuntu
10 9 (18.00%) Citrix
10 9 (18.00%) SLA
10 9 (18.00%) Cisco
10 9 (18.00%) Service Management
10 9 (18.00%) Telecoms
11 8 (16.00%) SAN
11 8 (16.00%) CentOS
12 7 (14.00%) Incident Management
12 7 (14.00%) Change Management
12 7 (14.00%) MS Exchange
12 7 (14.00%) UNIX
12 7 (14.00%) MS Excel
13 6 (12.00%) Python
13 6 (12.00%) LDAP
13 6 (12.00%) Linux
13 6 (12.00%) GPRS
13 6 (12.00%) GSM
13 6 (12.00%) UMTS

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 1 September 2015, IT contractor jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.00%) MS Exchange
2 3 (6.00%) Exchange Server 2007
2 3 (6.00%) Exchange Server 2010
3 2 (4.00%) SharePoint
4 1 (2.00%) SharePoint 2010
Applications
1 11 (22.00%) MS Office
2 7 (14.00%) MS Excel
3 2 (4.00%) MS PowerPoint
Business Applications
1 1 (2.00%) SAP Oil and Gas
Communications & Networking
1 8 (16.00%) SAN
2 6 (12.00%) 3G
2 6 (12.00%) 2G
2 6 (12.00%) HSPA
2 6 (12.00%) LTE
2 6 (12.00%) LDAP
2 6 (12.00%) GPRS
2 6 (12.00%) GSM
2 6 (12.00%) UMTS
3 5 (10.00%) VoIP
3 5 (10.00%) DHCP
4 3 (6.00%) TCP/IP
4 3 (6.00%) WAN
4 3 (6.00%) LAN
4 3 (6.00%) Firewall
4 3 (6.00%) DNS
4 3 (6.00%) SSL
5 2 (4.00%) Internet
6 1 (2.00%) Wireless
6 1 (2.00%) VPN
Database & Business Intelligence
1 3 (6.00%) SQL Server
General
1 9 (18.00%) Telecoms
2 4 (8.00%) Finance
3 3 (6.00%) Manufacturing
4 2 (4.00%) Banking
5 1 (2.00%) Marketing
5 1 (2.00%) Legal
5 1 (2.00%) Electronics
Libraries, Frameworks & Software Standards
1 1 (2.00%) Software Packaging
Miscellaneous
1 3 (6.00%) Smartcard
1 3 (6.00%) Blackberry
2 2 (4.00%) Management Information System
2 2 (4.00%) Clustering
2 2 (4.00%) NHS
3 1 (2.00%) Video Conferencing
3 1 (2.00%) Data Integration
3 1 (2.00%) Analytical Skills
3 1 (2.00%) Data Centre
3 1 (2.00%) Replication
3 1 (2.00%) DTV
Operating Systems
1 32 (64.00%) Windows
2 14 (28.00%) Windows Server 2008
3 13 (26.00%) Windows XP
3 13 (26.00%) Windows Server 2003
3 13 (26.00%) Windows 7
4 10 (20.00%) Ubuntu
5 8 (16.00%) CentOS
6 7 (14.00%) UNIX
7 6 (12.00%) Linux
8 4 (8.00%) Windows 8
9 3 (6.00%) Debian
10 2 (4.00%) Windows 2000
10 2 (4.00%) Windows Server 2012
Processes & Methodologies
1 17 (34.00%) ITIL
2 9 (18.00%) Service Management
3 7 (14.00%) Change Management
3 7 (14.00%) Incident Management
4 6 (12.00%) Network Architecture
4 6 (12.00%) Fault Management
5 5 (10.00%) Workflow
6 2 (4.00%) Problem Management
6 2 (4.00%) Service Delivery
6 2 (4.00%) Root Cause Analysis
7 1 (2.00%) Software Deployment
7 1 (2.00%) Service Desk Management
7 1 (2.00%) Server Monitoring
7 1 (2.00%) Time Management
7 1 (2.00%) E-Commerce
7 1 (2.00%) Business Intelligence
7 1 (2.00%) Digital Marketing
7 1 (2.00%) Programme Management
Programming Languages
1 6 (12.00%) Python
2 4 (8.00%) SQL
Qualifications
1 4 (8.00%) Cisco Certification
1 4 (8.00%) Microsoft Certification
2 3 (6.00%) MCP
3 2 (4.00%) MCSE
3 2 (4.00%) CCNP
3 2 (4.00%) CCNA
4 1 (2.00%) ITIL Certification
4 1 (2.00%) VMware Certified Professional (VCP)
4 1 (2.00%) MCDST
4 1 (2.00%) MCITP
4 1 (2.00%) Security Cleared
4 1 (2.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (18.00%) SLA
System Software
1 18 (36.00%) Active Directory
2 5 (10.00%) VMware Infrastructure
3 2 (4.00%) VMware Server
4 1 (2.00%) Hyper-V
4 1 (2.00%) vSphere
4 1 (2.00%) VMware ESX
4 1 (2.00%) Microsoft App-V
Systems Management
1 3 (6.00%) Backup Exec
2 1 (2.00%) Cisco CUCM
2 1 (2.00%) AirWatch
Vendors
1 20 (40.00%) VMware
2 15 (30.00%) Microsoft
3 10 (20.00%) Splunk
4 9 (18.00%) Cisco
4 9 (18.00%) Citrix
5 6 (12.00%) Amdocs
6 3 (6.00%) Red Hat
7 2 (4.00%) Oracle
8 1 (2.00%) SAP
8 1 (2.00%) Northgate
8 1 (2.00%) Civica
8 1 (2.00%) Trustwave
Bradford, West Yorkshire
Oscar Associates (UK) Ltd
Rate: £15 - £20 per hour
Posted: 6 days ago
Wakefield
Computer Futures
Rate: £12 - £14 per hour + DOE
Posted: 18 days ago