The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 81 81 89
Rank change year-on-year
0 +8
Contract jobs requiring a 2nd Line Support 16 11 17
As % of all contract IT jobs located in West Yorkshire 1.00% 0.75% 0.92%
As % of the Job Titles category 1.08% 0.80% 0.96%
Number of daily rates quoted 11 2 6
Average daily rate
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£225 £100 £105
Average daily rate % change year-on-year
+125.00% -4.53%
90% offered a daily rate of more than £110 £92 £85
10% offered a daily rate of more than £245 £108 £131
UK excluding London average daily rate £160 £159 £154
% change year-on-year
+0.62% +3.41%
Number of hourly rates quoted 4 3 6
Average hourly rate £12.75 £11.50 £14.63
Average hourly rate % change year-on-year
+10.86% -21.36%
90% offered a hourly rate of more than £12.50 £11.10 £11.75
10% offered a hourly rate of more than £13.70 £11.90 £48.25
UK excluding London average hourly rate £14.75 £15.00 £14.00
% change year-on-year
-1.66% +7.14%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
1477 1374 1777
As % of all contract IT jobs located in West Yorkshire 92.31% 93.85% 95.95%
Number of daily rates quoted 875 754 937
Average daily rate £340 £325 £325
Average daily rate % change year-on-year
+4.61% -
90% offered a daily rate of more than £200 £225 £210
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 70 63 77
Average hourly rate £12.00 £17.50 £15.00
Average hourly rate % change year-on-year
-31.42% +16.66%
90% offered a hourly rate of more than £9.50 £10.13 £11.00
10% offered a hourly rate of more than £22.50 £45.00 £31.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Daily Rate Trend in West Yorkshire

2nd Line Support
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 1 October 2014.

2nd Line Support Daily Rate Histogram in West Yorkshire

2nd Line Support
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Hourly Rate Trend in West Yorkshire

2nd Line Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +4 13 £225 +104.54% 4
Bradford - 2 £110 -
Huddersfield +4 1 - -
Halifax - - - -
Pontefract - - - -
Wakefield - - - - 1
Wetherby - - - -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 1 October 2014, IT contractor jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 35 (72.92%) Windows
2 21 (43.75%) CentOS
3 20 (41.67%) Splunk
4 19 (39.58%) Ubuntu
4 19 (39.58%) Active Directory
5 18 (37.50%) VMware
6 17 (35.42%) Service Management
7 16 (33.33%) Python
7 16 (33.33%) Workflow
8 15 (31.25%) Linux
9 13 (27.08%) Windows Server 2003
9 13 (27.08%) Incident Management
9 13 (27.08%) Windows Server 2008
10 12 (25.00%) Microsoft
10 12 (25.00%) Windows XP
11 11 (22.92%) MS Exchange
11 11 (22.92%) SAN
12 9 (18.75%) VMware Server
13 8 (16.67%) NHS
14 7 (14.58%) Security Cleared
15 6 (12.50%) VMware Infrastructure
15 6 (12.50%) Citrix
15 6 (12.50%) UNIX
16 5 (10.42%) MS Office
16 5 (10.42%) ITIL
16 5 (10.42%) Management Information System
16 5 (10.42%) Windows 7
17 4 (8.33%) Firewall
17 4 (8.33%) SC Cleared
18 3 (6.25%) MS PowerPoint

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 1 October 2014, IT contractor jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.92%) MS Exchange
2 3 (6.25%) Exchange Server 2007
2 3 (6.25%) Exchange Server 2010
Applications
1 5 (10.42%) MS Office
2 3 (6.25%) MS PowerPoint
Communications & Networking
1 11 (22.92%) SAN
2 4 (8.33%) Firewall
3 1 (2.08%) NAS
Database & Business Intelligence
1 3 (6.25%) PostgreSQL
2 2 (4.17%) SQL Server
3 1 (2.08%) SQL Server 2008
3 1 (2.08%) SQL Server 2005
3 1 (2.08%) SQL Server 2000
General
1 2 (4.17%) Pharmaceutical
2 1 (2.08%) French Language
Miscellaneous
1 8 (16.67%) NHS
2 5 (10.42%) Management Information System
3 1 (2.08%) Analytical Skills
Operating Systems
1 35 (72.92%) Windows
2 21 (43.75%) CentOS
3 19 (39.58%) Ubuntu
4 15 (31.25%) Linux
5 13 (27.08%) Windows Server 2003
5 13 (27.08%) Windows Server 2008
6 12 (25.00%) Windows XP
7 6 (12.50%) UNIX
8 5 (10.42%) Windows 7
9 1 (2.08%) Debian
Processes & Methodologies
1 17 (35.42%) Service Management
2 16 (33.33%) Workflow
3 13 (27.08%) Incident Management
4 5 (10.42%) ITIL
5 2 (4.17%) Quality Management
5 2 (4.17%) QMS
6 1 (2.08%) ERP
Programming Languages
1 16 (33.33%) Python
2 2 (4.17%) SQL
Qualifications
1 7 (14.58%) Security Cleared
2 4 (8.33%) SC Cleared
Quality Assurance & Compliance
1 1 (2.08%) SLA
System Software
1 19 (39.58%) Active Directory
2 9 (18.75%) VMware Server
3 6 (12.50%) VMware Infrastructure
4 1 (2.08%) Hyper-V
4 1 (2.08%) XenApp
4 1 (2.08%) Citrix Presentation Server
4 1 (2.08%) vSphere
Systems Management
1 2 (4.17%) Puppet
1 2 (4.17%) Nagios
Vendors
1 20 (41.67%) Splunk
2 18 (37.50%) VMware
3 12 (25.00%) Microsoft
4 6 (12.50%) Citrix
5 3 (6.25%) Red Hat
6 1 (2.08%) Remedy
6 1 (2.08%) Oracle
6 1 (2.08%) Apple
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