The table below looks at the statistics for the Technical Support role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 106 96 92
Rank change year-on-year
-10 -4
Contract jobs requiring a Technical Support 20 3 10
As % of all contract IT jobs located in West Yorkshire 0.89% 0.18% 0.66%
As % of the Job Titles category 0.94% 0.19% 0.70%
Number of daily rates quoted 12 2 3
Average daily rate
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£295 £185 £113
Average daily rate % change year-on-year
+59.45% +64.44%
UK excluding London average daily rate £283 £230 £250
% change year-on-year
+22.82% -8.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £17.07 £16.25
% change year-on-year
-3.33% +5.04%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
2121 1564 1434
As % of all contract IT jobs located in West Yorkshire 93.93% 93.93% 94.72%
Number of daily rates quoted 1463 951 768
Average daily rate £363 £345 £325
Average daily rate % change year-on-year
+5.07% +6.15%
90% offered a daily rate of more than £259 £210 £208
10% offered a daily rate of more than £500 £463 £451
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 83 73 74
Average hourly rate £13.21 £13.20 £18.50
Average hourly rate % change year-on-year
+0.03% -28.64%
90% offered a hourly rate of more than £9.43 £9.25 £10.13
10% offered a hourly rate of more than £37.04 £26.00 £45.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the West Yorkshire region.

Technical Support Daily Rate Trend in West Yorkshire

Technical Support
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 4 September 2015.

Technical Support Daily Rate Histogram in West Yorkshire

Technical Support
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the West Yorkshire region.

Technical Support Hourly Rate Trend in West Yorkshire

Technical Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -12 18 £300 +33.33% 3
Halifax +5 1 £193 +33.10% 1
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 4 September 2015, IT contractor jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 17 (60.71%) ITIL
2 15 (53.57%) Windows
3 14 (50.00%) Service Management
4 11 (39.29%) VMware
5 10 (35.71%) Ubuntu
5 10 (35.71%) CentOS
5 10 (35.71%) Splunk
6 9 (32.14%) UNIX
7 8 (28.57%) Firewall
8 7 (25.00%) Windows 7
8 7 (25.00%) VMware Infrastructure
9 6 (21.43%) Workflow
9 6 (21.43%) Internet
9 6 (21.43%) SQL Server
9 6 (21.43%) LDAP
9 6 (21.43%) Active Directory
10 5 (17.86%) Microsoft Certification
10 5 (17.86%) SAN
10 5 (17.86%) Cisco
10 5 (17.86%) Microsoft
10 5 (17.86%) IIS
10 5 (17.86%) Web Services
10 5 (17.86%) XML
10 5 (17.86%) Python
10 5 (17.86%) Finance
10 5 (17.86%) Incident Management
11 4 (14.29%) MOS
11 4 (14.29%) MS Office
11 4 (14.29%) NHS
11 4 (14.29%) MCDST

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 4 September 2015, IT contractor jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) IIS
2 2 (7.14%) MS Exchange
2 2 (7.14%) Exchange Server 2007
3 1 (3.57%) Exchange Server 2003
Applications
1 4 (14.29%) MS Office
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 8 (28.57%) Firewall
2 6 (21.43%) Internet
2 6 (21.43%) LDAP
3 5 (17.86%) SAN
4 2 (7.14%) SSL
5 1 (3.57%) LAN
5 1 (3.57%) WAN
5 1 (3.57%) DHCP
5 1 (3.57%) VPN
5 1 (3.57%) DNS
Database & Business Intelligence
1 6 (21.43%) SQL Server
General
1 5 (17.86%) Finance
Libraries, Frameworks & Software Standards
1 5 (17.86%) Web Services
1 5 (17.86%) XML
2 3 (10.71%) WSDL
2 3 (10.71%) SOAP
3 2 (7.14%) .NET
Miscellaneous
1 4 (14.29%) NHS
2 2 (7.14%) Smartcard
Operating Systems
1 15 (53.57%) Windows
2 10 (35.71%) Ubuntu
2 10 (35.71%) CentOS
3 9 (32.14%) UNIX
4 7 (25.00%) Windows 7
5 3 (10.71%) Windows Server 2003
5 3 (10.71%) Linux
5 3 (10.71%) Windows Server 2008
6 1 (3.57%) Windows XP
6 1 (3.57%) Windows Vista
Processes & Methodologies
1 17 (60.71%) ITIL
2 14 (50.00%) Service Management
3 6 (21.43%) Workflow
4 5 (17.86%) Incident Management
5 3 (10.71%) Migration
5 3 (10.71%) Service Delivery
6 1 (3.57%) PRINCE2
6 1 (3.57%) Business Continuity
Programming Languages
1 5 (17.86%) Python
Qualifications
1 5 (17.86%) Microsoft Certification
2 4 (14.29%) MOS
2 4 (14.29%) MCDST
3 1 (3.57%) MCSE
3 1 (3.57%) MCSA
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 7 (25.00%) VMware Infrastructure
2 6 (21.43%) Active Directory
3 2 (7.14%) VMware Server
4 1 (3.57%) Hyper-V
Systems Management
1 3 (10.71%) SCCM
Vendors
1 11 (39.29%) VMware
2 10 (35.71%) Splunk
3 5 (17.86%) Cisco
3 5 (17.86%) Microsoft
4 2 (7.14%) Computacenter
5 1 (3.57%) SAP
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Marker Rate
Posted: 3 days ago