Customer Insight
England > West Midlands
The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 19 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | 137 | 152 |
| Rank change year-on-year | - | +15 | -39 |
| Contract jobs citing Customer Insight | 0 | 3 | 18 |
| As % of all contract jobs advertised in the West Midlands | - | 0.12% | 0.49% |
| As % of the Processes & Methodologies category | - | 0.14% | 0.55% |
| Number of daily rates quoted | 0 | 3 | 10 |
| 10th Percentile | - | £406 | £408 |
| 25th Percentile | - | £413 | £488 |
| Median daily rate (50th Percentile) | - | £450 | £545 |
| Median % change year-on-year | - | -17.43% | +10.10% |
| 75th Percentile | - | £506 | £583 |
| 90th Percentile | - | £525 | £604 |
| England median daily rate | £500 | £625 | £525 |
| % change year-on-year | -20.00% | +19.05% | +16.67% |
All Process and Methodology Skills
West Midlands
Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 1,609 | 2,150 | 3,274 |
| As % of all contract IT jobs advertised in the West Midlands | 83.80% | 88.22% | 89.95% |
| Number of daily rates quoted | 1,068 | 1,483 | 2,430 |
| 10th Percentile | £275 | £263 | £263 |
| 25th Percentile | £375 | £406 | £383 |
| Median daily rate (50th Percentile) | £500 | £510 | £480 |
| Median % change year-on-year | -1.96% | +6.25% | +16.36% |
| 75th Percentile | £615 | £600 | £575 |
| 90th Percentile | £733 | £688 | £675 |
| England median daily rate | £525 | £550 | £533 |
| % change year-on-year | -4.55% | +3.29% | +9.23% |
| Number of hourly rates quoted | 114 | 45 | 70 |
| 10th Percentile | £11.08 | £12.00 | £11.93 |
| 25th Percentile | £14.00 | £13.31 | £13.59 |
| Median hourly rate | £22.50 | £17.72 | £16.50 |
| Median % change year-on-year | +26.98% | +7.39% | -7.04% |
| 75th Percentile | £41.44 | £23.22 | £19.86 |
| 90th Percentile | £58.00 | £47.00 | £24.25 |
| England median hourly rate | £35.00 | £37.50 | £24.00 |
| % change year-on-year | -6.67% | +56.25% | - |
Customer Insight
Job Vacancy Trend in the West Midlands
Job postings citing Customer Insight as a proportion of all IT jobs advertised in the West Midlands.
Customer Insight
Contractor Daily Rate Trend in the West Midlands
3-month moving average daily rate quoted in jobs citing Customer Insight in the West Midlands.