The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 44 55 32
Rank change year-on-year
+11 -23
Contract jobs citing ITSM 17 5 18
As % of all contract IT jobs located in Wiltshire 2.44% 0.75% 3.50%
As % of the Processes & Methodologies category 3.15% 0.95% 4.55%
Number of daily rates quoted 13 2 18
Average daily rate £275 £438 £398
Average daily rate % change year-on-year
-37.14% +10.06%
90% offered a daily rate of more than £255 £428 £313
10% offered a daily rate of more than £420 £448 £498
UK excluding London average daily rate £350 £378 £351
% change year-on-year
-7.28% +7.54%
Number of hourly rates quoted 2 0 0
Average hourly rate £11.25 - -
UK excluding London average hourly rate £13.00 £15.50 £22.50
% change year-on-year
-16.12% -31.11%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
539 525 396
As % of all contract IT jobs located in Wiltshire 77.44% 78.24% 76.89%
Number of daily rates quoted 403 377 261
Average daily rate £368 £450 £375
Average daily rate % change year-on-year
-18.33% +20.00%
90% offered a daily rate of more than £248 £300 £180
10% offered a daily rate of more than £500 £572 £518
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 13 17 14
Average hourly rate £40.50 £28.50 £24.00
Average hourly rate % change year-on-year
+42.10% +18.75%
90% offered a hourly rate of more than £10.50 £17.00 £15.35
10% offered a hourly rate of more than £45.50 £28.50 £36.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wiltshire region.

ITSM Daily Rate Trend in Wiltshire

ITSM
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Wiltshire region over the 3 months to 5 February 2016.

ITSM Daily Rate Histogram in Wiltshire

ITSM
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wiltshire region.

ITSM Hourly Rate Trend in Wiltshire

ITSM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +9 15 £265 -37.64% 3
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 5 February 2016, IT contractor jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (90.00%) ITIL
2 10 (50.00%) Capacity Management
3 9 (45.00%) Unix
3 9 (45.00%) Service Management
4 8 (40.00%) Windows
4 8 (40.00%) Hyper-V
4 8 (40.00%) Data Centre
5 7 (35.00%) Service Delivery
6 6 (30.00%) SAN
6 6 (30.00%) Windows Server
7 5 (25.00%) ITIL Foundation Certificate
7 5 (25.00%) Microsoft
7 5 (25.00%) SCCM
8 4 (20.00%) Management Information System
8 4 (20.00%) MS Excel
9 3 (15.00%) MS Office
9 3 (15.00%) NetApp
9 3 (15.00%) SCOM
9 3 (15.00%) ServiceNow
10 2 (10.00%) Service Desk Management
10 2 (10.00%) Microsoft Data Protection Manager
10 2 (10.00%) Security Cleared
10 2 (10.00%) NetBackup
10 2 (10.00%) MS Project
10 2 (10.00%) SLA
11 1 (5.00%) Cisco
11 1 (5.00%) IBM
11 1 (5.00%) HND
11 1 (5.00%) C
11 1 (5.00%) SQL

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
Applications
1 4 (20.00%) MS Excel
2 3 (15.00%) MS Office
3 2 (10.00%) MS Project
Business Applications
1 1 (5.00%) Remedy ITSM
Communications & Networking
1 6 (30.00%) SAN
2 1 (5.00%) LAN
2 1 (5.00%) VPN
2 1 (5.00%) Wireless
General
1 1 (5.00%) Finance
1 1 (5.00%) Local Government
1 1 (5.00%) Telecoms
Job Titles
1 7 (35.00%) Capacity and Availability Manager
1 7 (35.00%) Capacity Manager
2 6 (30.00%) Availability Manager
3 5 (25.00%) Server Engineer
4 4 (20.00%) Architect
4 4 (20.00%) Solutions Architect
5 3 (15.00%) Infrastructure Architect
5 3 (15.00%) Infrastructure Solutions Architect
6 2 (10.00%) Analyst
6 2 (10.00%) Project Manager
6 2 (10.00%) Service Analyst
6 2 (10.00%) Service Desk Analyst
7 1 (5.00%) Change Manager
7 1 (5.00%) Consultant
7 1 (5.00%) Infrastructure Manager
7 1 (5.00%) Infrastructure Specialist
7 1 (5.00%) Service Manager
7 1 (5.00%) Services Delivery Manager
7 1 (5.00%) Storage Consultant
7 1 (5.00%) Technical Architect
Miscellaneous
1 8 (40.00%) Data Centre
2 4 (20.00%) Management Information System
3 1 (5.00%) iPad
3 1 (5.00%) iPhone
Operating Systems
1 9 (45.00%) Unix
2 8 (40.00%) Windows
3 6 (30.00%) Windows Server
4 1 (5.00%) Windows 8
4 1 (5.00%) Windows Server 2012
4 1 (5.00%) Windows Vista
4 1 (5.00%) Windows XP
Processes & Methodologies
1 18 (90.00%) ITIL
2 10 (50.00%) Capacity Management
3 9 (45.00%) Service Management
4 7 (35.00%) Service Delivery
5 2 (10.00%) Service Desk Management
6 1 (5.00%) Capacity Planning
6 1 (5.00%) Change Management
6 1 (5.00%) CRM
6 1 (5.00%) Email Filtering
6 1 (5.00%) ITIL V3
6 1 (5.00%) Kalman Filter
6 1 (5.00%) Mentoring
6 1 (5.00%) Mobile Device Management
6 1 (5.00%) Software Deployment
6 1 (5.00%) Software Licensing
6 1 (5.00%) Time Management
Programming Languages
1 1 (5.00%) C
1 1 (5.00%) SQL
Qualifications
1 5 (25.00%) ITIL Foundation Certificate
2 2 (10.00%) Security Cleared
3 1 (5.00%) HND
3 1 (5.00%) Microsoft Certification
3 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 8 (40.00%) Hyper-V
2 1 (5.00%) Active Directory
Systems Management
1 5 (25.00%) SCCM
2 3 (15.00%) SCOM
3 2 (10.00%) Microsoft Data Protection Manager
3 2 (10.00%) NetBackup
Vendors
1 5 (25.00%) Microsoft
2 3 (15.00%) NetApp
2 3 (15.00%) ServiceNow
3 1 (5.00%) BMC
3 1 (5.00%) Cisco
3 1 (5.00%) HP
3 1 (5.00%) IBM
3 1 (5.00%) Remedy