The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 50 49 51
Rank change year-on-year
-1 +2
Contract jobs citing ITSM 4 9 4
As % of all contract IT jobs located in Wiltshire 0.65% 1.46% 0.84%
As % of the Processes & Methodologies category 0.86% 1.92% 1.08%
Number of daily rates quoted 4 2 4
Average daily rate
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of your Daily Rate
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£381 £413 £406
Average daily rate % change year-on-year
-7.69% +1.53%
90% offered a daily rate of more than £350 £403 £348
10% offered a daily rate of more than £456 £423 £421
UK excluding London average daily rate £378 £361 £390
% change year-on-year
+4.49% -7.37%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.50 £19.00 £17.25
% change year-on-year
-34.21% +10.14%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
463 469 369
As % of all contract IT jobs located in Wiltshire 75.16% 76.01% 77.85%
Number of daily rates quoted 334 323 264
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £300 £238 £300
10% offered a daily rate of more than £550 £513 £497
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 15 16 16
Average hourly rate £21.00 £37.50 £16.00
Average hourly rate % change year-on-year
-44.00% +134.37%
90% offered a hourly rate of more than £13.00 £22.50 £13.00
10% offered a hourly rate of more than £25.00 £50.00 £37.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wiltshire region.

ITSM Daily Rate Trend in Wiltshire

ITSM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +7 2 £381 -4.81% 2
Chippenham - 1 £350 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 2 June 2015, IT contractor jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 5 (50.00%) SC Cleared
2 5 (50.00%) Security Cleared
3 3 (30.00%) Banking
3 3 (30.00%) COBIT
3 3 (30.00%) Telecoms
3 3 (30.00%) Finance
4 2 (20.00%) Service Delivery
4 2 (20.00%) TOGAF
4 2 (20.00%) Incident Management
4 2 (20.00%) Oracle
4 2 (20.00%) MS Excel
4 2 (20.00%) ITIL V2
5 1 (10.00%) Capacity Management
5 1 (10.00%) Transition Management
5 1 (10.00%) ServiceNow
5 1 (10.00%) Oracle Database
5 1 (10.00%) Multicast
5 1 (10.00%) ITIL Foundation Certificate
5 1 (10.00%) Mentoring
5 1 (10.00%) Coaching
5 1 (10.00%) Analytical Skills
5 1 (10.00%) Data Centre
5 1 (10.00%) VMware Infrastructure
5 1 (10.00%) Windows Server 2008
5 1 (10.00%) Oracle EBS R12
5 1 (10.00%) NAS
5 1 (10.00%) McAfee ePO
5 1 (10.00%) VMware ESXi

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 2 June 2015, IT contractor jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) IIS
1 1 (10.00%) Exchange Server 2003
Applications
1 2 (20.00%) MS Excel
2 1 (10.00%) MS Visio
2 1 (10.00%) MS Office
2 1 (10.00%) MS PowerPoint
Business Applications
1 1 (10.00%) Oracle EBS R12
Communications & Networking
1 1 (10.00%) Multicast
1 1 (10.00%) NAS
1 1 (10.00%) DHCP
1 1 (10.00%) TCP/IP
1 1 (10.00%) DNS
1 1 (10.00%) SAN
1 1 (10.00%) VLAN
1 1 (10.00%) Firewall
Database & Business Intelligence
1 1 (10.00%) Oracle Database
1 1 (10.00%) SQL Server
Development Applications
1 1 (10.00%) Toad
General
1 3 (30.00%) Banking
1 3 (30.00%) Telecoms
1 3 (30.00%) Finance
2 1 (10.00%) Retail Banking
2 1 (10.00%) Retail
Job Titles
1 3 (30.00%) Service Manager
2 2 (20.00%) Services Delivery Manager
2 2 (20.00%) Delivery Manager
2 2 (20.00%) Architect
3 1 (10.00%) Service Transition Manager
3 1 (10.00%) Service Design Architect
3 1 (10.00%) ITIL Process Owner
3 1 (10.00%) Service Architect
3 1 (10.00%) Business Analyst
3 1 (10.00%) Analyst
3 1 (10.00%) DBA
3 1 (10.00%) Transition Manager
3 1 (10.00%) Financial Services Business Analyst
3 1 (10.00%) Infrastructure Engineer
3 1 (10.00%) Financial Business Analyst
3 1 (10.00%) Change Manager
3 1 (10.00%) Oracle DBA
3 1 (10.00%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (10.00%) J2EE
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) Data Centre
1 1 (10.00%) Computer Science
1 1 (10.00%) Management Information System
Operating Systems
1 1 (10.00%) Windows Server 2008
1 1 (10.00%) Windows Server 2003
1 1 (10.00%) Windows
1 1 (10.00%) Solaris
1 1 (10.00%) Linux
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 2 (20.00%) Service Delivery
2 2 (20.00%) TOGAF
2 2 (20.00%) Incident Management
2 2 (20.00%) ITIL V2
3 1 (10.00%) Capacity Management
3 1 (10.00%) Transition Management
3 1 (10.00%) Mentoring
3 1 (10.00%) Coaching
3 1 (10.00%) ITIL V3
3 1 (10.00%) PRINCE2
3 1 (10.00%) Business Analysis
3 1 (10.00%) Time Management
3 1 (10.00%) Change Management
3 1 (10.00%) GAP Analysis
3 1 (10.00%) Business Continuity
Programming Languages
1 1 (10.00%) Shell Script
1 1 (10.00%) Java
1 1 (10.00%) PL/SQL
1 1 (10.00%) SQL
Qualifications
1 5 (50.00%) SC Cleared
1 5 (50.00%) Security Cleared
2 1 (10.00%) ITIL Foundation Certificate
2 1 (10.00%) ISEB
2 1 (10.00%) ITIL Certification
2 1 (10.00%) Degree
2 1 (10.00%) DV Cleared
Quality Assurance & Compliance
1 3 (30.00%) COBIT
System Software
1 1 (10.00%) VMware Infrastructure
1 1 (10.00%) VMware ESXi
1 1 (10.00%) Active Directory
1 1 (10.00%) Xen
Systems Management
1 1 (10.00%) McAfee ePO
1 1 (10.00%) Oracle Enterprise Manager
1 1 (10.00%) WSUS
Vendors
1 2 (20.00%) Oracle
2 1 (10.00%) ServiceNow
2 1 (10.00%) Siebel
2 1 (10.00%) Cisco
2 1 (10.00%) Microsoft
2 1 (10.00%) Sun
2 1 (10.00%) Dell
2 1 (10.00%) McAfee
2 1 (10.00%) VMware