The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 58 48 50
Rank change year-on-year
-10 +2
Contract jobs citing ITSM 3 3 7
As % of all contract IT jobs located in Wiltshire 0.43% 0.52% 1.07%
As % of the Processes & Methodologies category 0.59% 0.71% 1.66%
Number of daily rates quoted 3 1 4
Average daily rate
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£525 £498 £363
Average daily rate % change year-on-year
+5.52% +37.24%
90% offered a daily rate of more than £465 £498 £325
10% offered a daily rate of more than £545 £498 £453
UK excluding London average daily rate £424 £350 £325
% change year-on-year
+21.07% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.88 £14.00 £15.50
% change year-on-year
+13.39% -9.67%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
512 422 422
As % of all contract IT jobs located in Wiltshire 72.93% 73.26% 64.53%
Number of daily rates quoted 345 271 246
Average daily rate £425 £400 £392
Average daily rate % change year-on-year
+6.25% +2.17%
90% offered a daily rate of more than £275 £250 £263
10% offered a daily rate of more than £525 £513 £480
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 6 22 29
Average hourly rate £22.69 £27.00 £32.50
Average hourly rate % change year-on-year
-15.96% -16.92%
90% offered a hourly rate of more than £19.00 £8.00 £15.50
10% offered a hourly rate of more than £37.50 £55.00 £41.50
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wiltshire region.

ITSM Daily Rate Trend in Wiltshire

ITSM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -5 3 £525 +5.52% 2
ITSM
South West

ITSM
Top 25 Related IT Skills in Wiltshire

For the 6 months to 22 August 2014, IT contractor jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 7 (58.33%) ServiceNow
2 6 (50.00%) ITIL
3 5 (41.67%) Configuration Management
3 5 (41.67%) CMDB
4 4 (33.33%) Service Management
4 4 (33.33%) Remedy ITSM
4 4 (33.33%) JavaScript
4 4 (33.33%) Web Services
4 4 (33.33%) Remedy
5 3 (25.00%) ITIL V3
5 3 (25.00%) Finance
6 2 (16.67%) Knowledge Management
7 1 (8.33%) Project Management
7 1 (8.33%) Windows
7 1 (8.33%) LAN
7 1 (8.33%) WAN
7 1 (8.33%) Cisco
7 1 (8.33%) CCNP
7 1 (8.33%) CCNA
7 1 (8.33%) Cisco Certification
7 1 (8.33%) BMC
7 1 (8.33%) Degree
7 1 (8.33%) Problem Management
7 1 (8.33%) Telecoms
7 1 (8.33%) Server Monitoring

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 4 (33.33%) Remedy ITSM
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WAN
General
1 3 (25.00%) Finance
2 1 (8.33%) Telecoms
Job Titles
1 4 (33.33%) Configuration Manager
1 4 (33.33%) Developer
2 2 (16.67%) Consultant
3 1 (8.33%) Analyst
3 1 (8.33%) Management Consultant
3 1 (8.33%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 4 (33.33%) Web Services
Miscellaneous
1 5 (41.67%) CMDB
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 6 (50.00%) ITIL
2 5 (41.67%) Configuration Management
3 4 (33.33%) Service Management
4 3 (25.00%) ITIL V3
5 2 (16.67%) Knowledge Management
6 1 (8.33%) Project Management
6 1 (8.33%) Problem Management
6 1 (8.33%) Server Monitoring
Programming Languages
1 4 (33.33%) JavaScript
Qualifications
1 1 (8.33%) CCNP
1 1 (8.33%) CCNA
1 1 (8.33%) Cisco Certification
1 1 (8.33%) Degree
Vendors
1 7 (58.33%) ServiceNow
2 4 (33.33%) Remedy
3 1 (8.33%) Cisco
3 1 (8.33%) BMC