The table below looks at the prevalence of the term IVR in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 57 50 56
Rank change year-on-year
-7 +6
Contract jobs citing IVR 1 1 1
As % of all contract IT jobs located in Wiltshire 0.15% 0.20% 0.17%
As % of the Miscellaneous category 0.57% 0.84% 0.69%
Number of daily rates quoted 0 1 0
Average daily rate
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- £425 -
UK excluding London average daily rate £350 £388 £344
% change year-on-year
-9.67% +12.72%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £18.00 £23.25
% change year-on-year
- -22.58%
IVR
South West

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the Wiltshire region.

Miscellaneous Category
Wiltshire
Contract IT job ads with a match in the
Miscellaneous category
175 119 145
As % of all contract IT jobs located in Wiltshire 26.92% 23.90% 24.62%
Number of daily rates quoted 128 81 94
Average daily rate £450 £375 £350
Average daily rate % change year-on-year
+20.00% +7.14%
90% offered a daily rate of more than £327 £221 £225
10% offered a daily rate of more than £593 £500 £500
UK excluding London average daily rate £366 £350 £338
% change year-on-year
+4.57% +3.70%
Number of hourly rates quoted 8 9 11
Average hourly rate £17.50 £17.50 £37.50
Average hourly rate % change year-on-year
- -53.33%
90% offered a hourly rate of more than £16.72 £14.13 £12.42
10% offered a hourly rate of more than £26.50 £31.40 £41.50
UK excluding London average hourly rate £18.50 £18.50 £20.00
% change year-on-year
- -7.50%

IVR
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the Wiltshire region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Wiltshire

IVR
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the Wiltshire region.

IVR Daily Rate Trend in Wiltshire

IVR
Top 25 Related IT Skills in Wiltshire

For the 6 months to 23 January 2015, IT contractor jobs across the Wiltshire region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 3 (75.00%) Cisco
1 3 (75.00%) Incident Management
2 2 (50.00%) Video Conferencing
2 2 (50.00%) CMDB
2 2 (50.00%) Windows 7
2 2 (50.00%) SLA
2 2 (50.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) Windows
2 2 (50.00%) Windows XP
2 2 (50.00%) MS Exchange
2 2 (50.00%) LAN
2 2 (50.00%) Configuration Management
2 2 (50.00%) Management Information System
3 1 (25.00%) Finance
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) DPNSS
3 1 (25.00%) QSIG
3 1 (25.00%) PBX
3 1 (25.00%) VoIP
3 1 (25.00%) Avaya
3 1 (25.00%) Network Security
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) Technical Architecture

IVR
Top Related IT Skills in Wiltshire by Category

For the 6 months to 23 January 2015, IT contractor jobs across the Wiltshire region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) MS Exchange
Communications & Networking
1 2 (50.00%) LAN
2 1 (25.00%) DPNSS
2 1 (25.00%) QSIG
2 1 (25.00%) PBX
2 1 (25.00%) VoIP
2 1 (25.00%) Network Security
General
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Support Engineer
2 1 (25.00%) Service Desk Analyst
2 1 (25.00%) Customer Support Engineer
2 1 (25.00%) Analyst
2 1 (25.00%) Customer Engineer
2 1 (25.00%) 1st Line Support
2 1 (25.00%) Designer
2 1 (25.00%) 1st Line Support Engineer
2 1 (25.00%) Service Analyst
Miscellaneous
1 2 (50.00%) Video Conferencing
1 2 (50.00%) CMDB
1 2 (50.00%) Management Information System
Operating Systems
1 2 (50.00%) Windows 7
1 2 (50.00%) Windows
1 2 (50.00%) Windows XP
Processes & Methodologies
1 3 (75.00%) Incident Management
2 2 (50.00%) Configuration Management
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Technical Architecture
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 2 (50.00%) Active Directory
Vendors
1 3 (75.00%) Cisco
2 2 (50.00%) Microsoft
3 1 (25.00%) Avaya