The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 60 - -
Rank change year-on-year
- 0
Contract jobs requiring a Technical Support 5 0 0
As % of all contract IT jobs located in Wiltshire 0.64% - -
As % of the Job Titles category 0.69% - -
Number of daily rates quoted 4 0 0
Average daily rate
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£450 - -
UK excluding London average daily rate £290 £230 £250
% change year-on-year
+26.08% -8.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.75 £17.29 £16.25
% change year-on-year
-3.09% +6.36%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wiltshire
Contract IT job ads with a match in the
Job Titles category
725 670 526
As % of all contract IT jobs located in Wiltshire 93.43% 95.44% 93.93%
Number of daily rates quoted 487 436 326
Average daily rate £390 £375 £365
Average daily rate % change year-on-year
+4.00% +2.73%
90% offered a daily rate of more than £225 £188 £235
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 36 33 47
Average hourly rate £19.03 £20.00 £16.00
Average hourly rate % change year-on-year
-4.85% +25.00%
90% offered a hourly rate of more than £13.00 £12.77 £12.00
10% offered a hourly rate of more than £34.10 £37.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Wiltshire region.

Technical Support Daily Rate Trend in Wiltshire

Technical Support
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Wiltshire region over the 3 months to 28 August 2015.

Technical Support Daily Rate Histogram in Wiltshire

Technical Support
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Wiltshire region.

Technical Support Hourly Rate Trend in Wiltshire

Technical Support
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon - 3 £450 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 28 August 2015, IT contractor jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 6 (42.86%) Windows
1 6 (42.86%) Microsoft
2 4 (28.57%) MS Office
2 4 (28.57%) Active Directory
3 3 (21.43%) Informatica
3 3 (21.43%) Nokia
3 3 (21.43%) Shell Script
3 3 (21.43%) Middleware
3 3 (21.43%) Oracle EBS
3 3 (21.43%) Oracle ERP
3 3 (21.43%) Oracle Workflow
3 3 (21.43%) XSLT
3 3 (21.43%) PL/SQL
3 3 (21.43%) SQL
3 3 (21.43%) Oracle
3 3 (21.43%) CRM
3 3 (21.43%) Siebel
3 3 (21.43%) ERP
3 3 (21.43%) Oracle Database 10g
3 3 (21.43%) JDeveloper
3 3 (21.43%) XQuery
3 3 (21.43%) Linux
3 3 (21.43%) SOA
3 3 (21.43%) Business Intelligence
3 3 (21.43%) Workflow
3 3 (21.43%) Finance
3 3 (21.43%) Asset Management
3 3 (21.43%) BPEL
3 3 (21.43%) Oracle Database 11g
3 3 (21.43%) User Acceptance Testing

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) Oracle Workflow
2 2 (14.29%) Lync
2 2 (14.29%) MS Exchange
3 1 (7.14%) Exchange Server 2010
3 1 (7.14%) Exchange Server 2013
3 1 (7.14%) Exchange Server 2007
Applications
1 4 (28.57%) MS Office
2 1 (7.14%) MS Excel
Business Applications
1 3 (21.43%) Oracle EBS
1 3 (21.43%) Oracle ERP
1 3 (21.43%) Oracle EBS R12
Database & Business Intelligence
1 3 (21.43%) Oracle Database 10g
1 3 (21.43%) Oracle Database 11g
1 3 (21.43%) Oracle BI EE
1 3 (21.43%) Oracle Database
Development Applications
1 3 (21.43%) JDeveloper
General
1 3 (21.43%) Finance
2 2 (14.29%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (21.43%) XSLT
1 3 (21.43%) Middleware
1 3 (21.43%) Oracle Fusion
Operating Systems
1 6 (42.86%) Windows
2 3 (21.43%) Linux
3 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 3 (21.43%) CRM
1 3 (21.43%) ERP
1 3 (21.43%) SOA
1 3 (21.43%) Business Intelligence
1 3 (21.43%) Asset Management
1 3 (21.43%) BPEL
1 3 (21.43%) User Acceptance Testing
1 3 (21.43%) Technical Analysis
1 3 (21.43%) Workflow
2 1 (7.14%) Migration
2 1 (7.14%) Business Continuity
2 1 (7.14%) Project Management
Programming Languages
1 3 (21.43%) PL/SQL
1 3 (21.43%) SQL
1 3 (21.43%) XQuery
1 3 (21.43%) Shell Script
2 2 (14.29%) C
Qualifications
1 3 (21.43%) SC Cleared
1 3 (21.43%) Security Cleared
Quality Assurance & Compliance
1 2 (14.29%) QA
System Software
1 4 (28.57%) Active Directory
Systems Management
1 1 (7.14%) AirWatch
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) Oracle
2 3 (21.43%) Siebel
2 3 (21.43%) Informatica
2 3 (21.43%) Nokia
3 1 (7.14%) VMware
3 1 (7.14%) HP