The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank 48 51 55
Rank change year-on-year
+3 +4
Contract jobs requiring a Technical Support 1 1 3
As % of all contract IT jobs located in Wiltshire 0.194% 0.174% 0.475%
As % of the Job Titles category 0.206% 0.188% 0.515%
Number of daily rates quoted 1 1 2
Average daily rate £140 £325 £318
Average daily rate % change year-on-year
-56.92% +2.36%
UK excluding London average daily rate £170 £233 £239
% change year-on-year
-26.88% -2.61%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.50 £15.50 £13.50
% change year-on-year
-12.90% +14.81%
All Job Titles
Wiltshire
Contract IT job ads with a match in the
Job Titles category
485 533 583
As % of all contract IT jobs located in Wiltshire 93.99% 92.70% 92.25%
Number of daily rates quoted 335 302 308
Average daily rate £400 £350 £400
Average daily rate % change year-on-year
+14.28% -12.50%
90% offered a daily rate of more than £240 £200 £250
10% offered a daily rate of more than £525 £475 £503
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 29 44 57
Average hourly rate £16.00 £22.50 £23.13
Average hourly rate % change year-on-year
-28.88% -2.70%
90% offered a hourly rate of more than £13.00 £14.00 £13.50
10% offered a hourly rate of more than £37.50 £41.50 £36.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support
South West

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire Technical Support Jobs Demand Trend

Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Wiltshire region.

Wiltshire Technical Support Daily Rate Trend

Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Wiltshire region.

Wiltshire Technical Support Hourly Rate Trend

Technical Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Swindon - 1 £140 -
Technical Support
South West

Technical Support
Top 27 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 5 (71.43%) Security Cleared
2 4 (57.14%) Spreadsheet
2 4 (57.14%) SC Cleared
3 3 (42.86%) Windows
4 2 (28.57%) Degree
4 2 (28.57%) Chemistry
4 2 (28.57%) NVQ Level 3
4 2 (28.57%) Windows 7
4 2 (28.57%) MS Office
4 2 (28.57%) Windows XP
4 2 (28.57%) Active Directory
4 2 (28.57%) BMC PATROL
5 1 (14.29%) Symantec
5 1 (14.29%) Finance
5 1 (14.29%) Backup Exec
5 1 (14.29%) VLAN
5 1 (14.29%) MS Exchange
5 1 (14.29%) LAN
5 1 (14.29%) WLAN
5 1 (14.29%) WAN
5 1 (14.29%) TCP/IP
5 1 (14.29%) Cisco
5 1 (14.29%) ITIL
5 1 (14.29%) SQL
5 1 (14.29%) SQL Server
5 1 (14.29%) MS Excel
5 1 (14.29%) CRM

Technical Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 4 (57.14%) Spreadsheet
2 2 (28.57%) MS Office
3 1 (14.29%) MS Excel
Communications & Networking
1 1 (14.29%) VLAN
1 1 (14.29%) LAN
1 1 (14.29%) WLAN
1 1 (14.29%) WAN
1 1 (14.29%) TCP/IP
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 1 (14.29%) Finance
Miscellaneous
1 2 (28.57%) Chemistry
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows XP
Processes & Methodologies
1 1 (14.29%) ITIL
1 1 (14.29%) CRM
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 5 (71.43%) Security Cleared
2 4 (57.14%) SC Cleared
3 2 (28.57%) Degree
3 2 (28.57%) NVQ Level 3
System Software
1 2 (28.57%) Active Directory
Systems Management
1 2 (28.57%) BMC PATROL
2 1 (14.29%) Backup Exec
Vendors
1 1 (14.29%) Symantec
1 1 (14.29%) Cisco