The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 59 46 56
Rank change year-on-year
-13 +10
Contract jobs requiring a Technical Support 2 1 2
As % of all contract IT jobs located in Wiltshire 0.28% 0.20% 0.31%
As % of the Job Titles category 0.30% 0.22% 0.33%
Number of daily rates quoted 2 0 0
Average daily rate
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£257 - -
UK excluding London average daily rate £298 £238 £215
% change year-on-year
+25.26% +10.46%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £12.88 £17.50
% change year-on-year
+20.38% -26.42%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wiltshire
Contract IT job ads with a match in the
Job Titles category
677 451 600
As % of all contract IT jobs located in Wiltshire 94.16% 88.09% 93.60%
Number of daily rates quoted 449 306 413
Average daily rate £425 £371 £398
Average daily rate % change year-on-year
+14.70% -6.79%
90% offered a daily rate of more than £243 £250 £255
10% offered a daily rate of more than £550 £525 £498
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 51 19 38
Average hourly rate £28.50 £18.00 £15.75
Average hourly rate % change year-on-year
+58.33% +14.28%
90% offered a hourly rate of more than £13.00 £13.50 £13.50
10% offered a hourly rate of more than £44.00 £41.60 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Wiltshire region.

Technical Support Daily Rate Trend in Wiltshire

Technical Support
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Wiltshire region.

Technical Support Hourly Rate Trend in Wiltshire

Technical Support
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -8 1 £250 - 1
Chippenham - - - -
Technical Support
South West

Technical Support
Top 17 Related IT Skills in Wiltshire

For the 6 months to 18 December 2014, IT contractor jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 1 (50.00%) Windows
1 1 (50.00%) Windows 2000
1 1 (50.00%) Windows NT
1 1 (50.00%) Active Directory
1 1 (50.00%) Windows Server 2003
1 1 (50.00%) Service Management
1 1 (50.00%) Management Information System
1 1 (50.00%) Finance
1 1 (50.00%) VMware
1 1 (50.00%) SCCM
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) Windows Server 2008
1 1 (50.00%) Veeam
1 1 (50.00%) VMware ESXi
1 1 (50.00%) Office 365

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Cloud Services
1 1 (50.00%) Office 365
General
1 1 (50.00%) Finance
Miscellaneous
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 2000
1 1 (50.00%) Windows NT
1 1 (50.00%) Windows Server 2003
1 1 (50.00%) Windows Server 2008
Processes & Methodologies
1 1 (50.00%) Service Management
Qualifications
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) VMware ESXi
Systems Management
1 1 (50.00%) SCCM
Vendors
1 1 (50.00%) VMware
1 1 (50.00%) Veeam