The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Woking region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 6 13 -
Rank change year-on-year
+7 -
Contract jobs requiring a 2nd Line Support 2 1 0
As % of all contract IT jobs located in Woking 9.09% 1.79% -
As % of the Job Titles category 9.09% 2.22% -
Number of daily rates quoted 0 1 0
Average daily rate - £168 -
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.25 £14.50 £15.00
% change year-on-year
+12.06% -3.33%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Woking
Contract IT job ads with a match in the
Job Titles category
22 45 81
As % of all contract IT jobs located in Woking 100.00% 80.36% 93.10%
Number of daily rates quoted 15 29 39
Average daily rate £325 £305 £400
Average daily rate % change year-on-year
+6.55% -23.75%
90% offered a daily rate of more than £275 £168 £245
10% offered a daily rate of more than £450 £488 £525
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 1 17
Average hourly rate - £17.22 £11.25
Average hourly rate % change year-on-year
- +53.06%
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Woking

2nd Line Support
Daily Rate Trend in Woking

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Woking region.

2nd Line Support Daily Rate Trend in Woking

2nd Line Support
Hourly Rate Trend in Woking

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Woking region.

2nd Line Support Hourly Rate Trend in Woking

2nd Line Support
Top 30 Related IT Skills in Woking

For the 6 months to 8 February 2016, IT contractor jobs across the Woking region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Microsoft
2 4 (80.00%) Citrix
2 4 (80.00%) SCCM
3 3 (60.00%) Analytical Skills
3 3 (60.00%) COM
3 3 (60.00%) MS Excel
3 3 (60.00%) LAN
3 3 (60.00%) VoIP
3 3 (60.00%) WAN
3 3 (60.00%) TCP/IP
3 3 (60.00%) SLA
3 3 (60.00%) Cisco
4 2 (40.00%) Windows
4 2 (40.00%) Active Directory
4 2 (40.00%) Windows XP
4 2 (40.00%) Blackberry
4 2 (40.00%) Blackberry Enterprise Server
5 1 (20.00%) Banking
5 1 (20.00%) Service Management
5 1 (20.00%) Service Delivery
5 1 (20.00%) Backup Exec
5 1 (20.00%) MS Office
5 1 (20.00%) Lotus
5 1 (20.00%) Terminal Services
5 1 (20.00%) Sophos
5 1 (20.00%) IBM Notes
5 1 (20.00%) SharePoint
5 1 (20.00%) ThinPrint
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) Windows 7

2nd Line Support
Top Related IT Skills in Woking by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Woking region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) Blackberry Enterprise Server
2 1 (20.00%) IBM Notes
2 1 (20.00%) SharePoint
2 1 (20.00%) SharePoint 2010
Applications
1 3 (60.00%) MS Excel
2 1 (20.00%) MS Office
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) TCP/IP
1 3 (60.00%) VoIP
1 3 (60.00%) WAN
General
1 1 (20.00%) Banking
Libraries, Frameworks & Software Standards
1 3 (60.00%) COM
Miscellaneous
1 3 (60.00%) Analytical Skills
2 2 (40.00%) Blackberry
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows XP
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server
2 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 1 (20.00%) Service Delivery
1 1 (20.00%) Service Management
Quality Assurance & Compliance
1 3 (60.00%) SLA
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) Terminal Services
Systems Management
1 4 (80.00%) SCCM
2 1 (20.00%) Backup Exec
Vendors
1 5 (100.00%) Microsoft
2 4 (80.00%) Citrix
3 3 (60.00%) Cisco
4 1 (20.00%) Lotus
4 1 (20.00%) Sophos
4 1 (20.00%) ThinPrint