The table below looks at the statistics for Contact Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Contact Management
Rank 127 - -
Rank change year-on-year
- 0
Contract jobs citing Contact Management 1 0 0
As % of all contract IT jobs located in Yorkshire 0.041% - -
As % of the Processes & Methodologies category 0.051% - -
Number of daily rates quoted 0 0 0
Median daily rate - - -
UK excluding London median daily rate - - £320
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £40.00 £45.50 -
% change year-on-year
-12.08% -
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1967 2576 2060
As % of all contract IT jobs located in Yorkshire 81.42% 83.72% 78.06%
Number of daily rates quoted 1292 1725 1324
Median daily rate £425 £400 £375
Median daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £550 £550 £535
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 64 96 54
Median hourly rate £17.00 £15.50 £16.17
Median hourly rate % change year-on-year
+9.67% -4.14%
90% offered a hourly rate of more than £11.25 £10.60 £10.60
10% offered a hourly rate of more than £32.50 £45.00 £42.50
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Contact Management
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Contact Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Yorkshire

Contact Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the Yorkshire region.

Contact Management Daily Rate Trend in Yorkshire

Contact Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the Yorkshire region.

Contact Management Hourly Rate Trend in Yorkshire

Contact Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the Yorkshire region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire - 1 - -
Contact Management
England

Contact Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 4 December 2016, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Contact Management.

1 1 (100.00%) MS Office
1 1 (100.00%) CRM
1 1 (100.00%) ISDN
1 1 (100.00%) LAN
1 1 (100.00%) PBX
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) Cisco
1 1 (100.00%) CCIE
1 1 (100.00%) CCNP
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) CTI
1 1 (100.00%) DPNSS
1 1 (100.00%) MGCP
1 1 (100.00%) RTP
1 1 (100.00%) SS7
1 1 (100.00%) VXML
1 1 (100.00%) ISUP
1 1 (100.00%) Q.931
1 1 (100.00%) H.323
1 1 (100.00%) Service Management
1 1 (100.00%) IVR
1 1 (100.00%) Cisco IPT
1 1 (100.00%) Cisco UCCE
1 1 (100.00%) CCXML
1 1 (100.00%) Unified Communications
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) RFC 2833
1 1 (100.00%) Intelligent Network

Contact Management
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) MS Office
Communications & Networking
1 1 (100.00%) Cisco IPT
1 1 (100.00%) CTI
1 1 (100.00%) DPNSS
1 1 (100.00%) H.323
1 1 (100.00%) Intelligent Network
1 1 (100.00%) ISDN
1 1 (100.00%) ISUP
1 1 (100.00%) LAN
1 1 (100.00%) MGCP
1 1 (100.00%) PBX
1 1 (100.00%) Q.931
1 1 (100.00%) RTP
1 1 (100.00%) SS7
1 1 (100.00%) Unified Communications
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
Job Titles
1 1 (100.00%) Designer
1 1 (100.00%) Lead Designer
Libraries, Frameworks & Software Standards
1 1 (100.00%) CCXML
1 1 (100.00%) RFC 2833
1 1 (100.00%) VXML
Miscellaneous
1 1 (100.00%) IVR
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) CCIE
1 1 (100.00%) CCNA
1 1 (100.00%) CCNP
1 1 (100.00%) Cisco Certification
Systems Management
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) Cisco UCCE
Vendors
1 1 (100.00%) Cisco