The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 144 - 123
Rank change year-on-year
- 0
Contract jobs citing Customer Engagement 1 0 5
As % of all contract IT jobs located in Yorkshire 0.036% - 0.21%
As % of the Processes & Methodologies category 0.042% - 0.27%
Number of daily rates quoted 1 0 2
Median daily rate £275 - £433
UK excluding London median daily rate £375 £355 £369
% change year-on-year
+5.63% -3.72%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £59.50 £14.63
% change year-on-year
- +306.83%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2367 2439 1846
As % of all contract IT jobs located in Yorkshire 85.48% 82.71% 77.08%
Number of daily rates quoted 1651 1712 1222
Median daily rate £425 £365 £350
Median daily rate % change year-on-year
+16.43% +4.28%
90% offered a daily rate of more than £313 £275 £225
10% offered a daily rate of more than £555 £500 £475
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 32 53 57
Median hourly rate £15.50 £15.39 £15.50
Median hourly rate % change year-on-year
+0.71% -0.70%
90% offered a hourly rate of more than £10.84 £10.50 £10.00
10% offered a hourly rate of more than £23.50 £45.00 £45.00
UK excluding London median hourly rate £28.50 £30.00 £29.50
% change year-on-year
-5.00% +1.69%

Customer Engagement
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Daily Rate Trend in Yorkshire

Customer Engagement
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire - 1 £275 - 2
Customer Engagement
England

Customer Engagement
Top 21 Related IT Skills in Yorkshire

For the 6 months to 25 June 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Customer Engagement.

1 6 (75.00%) Finance
2 5 (62.50%) Stakeholder Management
2 5 (62.50%) VMware
2 5 (62.50%) Windows
2 5 (62.50%) Microsoft
2 5 (62.50%) Active Directory
2 5 (62.50%) Windows Server 2003
2 5 (62.50%) Windows Server 2012
2 5 (62.50%) Windows Server
2 5 (62.50%) Server Building
3 2 (25.00%) Analytical Skills
3 2 (25.00%) Project Management
3 2 (25.00%) Service Delivery
4 1 (12.50%) Management Information System
4 1 (12.50%) PACS
4 1 (12.50%) Agile Software Development
4 1 (12.50%) HL7
4 1 (12.50%) NHS
4 1 (12.50%) Change Control
4 1 (12.50%) Mobile App
4 1 (12.50%) Electronic Patient Records

Customer Engagement
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (12.50%) Electronic Patient Records
General
1 6 (75.00%) Finance
Job Titles
1 5 (62.50%) Analyst
1 5 (62.50%) Infrastructure Analyst
2 3 (37.50%) Wintel Analyst
3 2 (25.00%) Project Manager
4 1 (12.50%) Digital Programme Manager
4 1 (12.50%) Healthcare Manager
4 1 (12.50%) Healthcare Project Manager
4 1 (12.50%) Programme Manager
4 1 (12.50%) Server Analyst
Miscellaneous
1 2 (25.00%) Analytical Skills
2 1 (12.50%) Management Information System
2 1 (12.50%) Mobile App
2 1 (12.50%) NHS
2 1 (12.50%) PACS
Operating Systems
1 5 (62.50%) Windows
1 5 (62.50%) Windows Server
1 5 (62.50%) Windows Server 2003
1 5 (62.50%) Windows Server 2012
Processes & Methodologies
1 5 (62.50%) Server Building
1 5 (62.50%) Stakeholder Management
2 2 (25.00%) Project Management
2 2 (25.00%) Service Delivery
3 1 (12.50%) Agile Software Development
3 1 (12.50%) Change Control
Quality Assurance & Compliance
1 1 (12.50%) HL7
System Software
1 5 (62.50%) Active Directory
Vendors
1 5 (62.50%) Microsoft
1 5 (62.50%) VMware