The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 125 110 -
Rank change year-on-year
-15 -
Contract jobs citing Customer Engagement 3 8 0
As % of all contract IT jobs located in Yorkshire 0.11% 0.35% -
As % of the Processes & Methodologies category 0.15% 0.48% -
Number of daily rates quoted 3 7 0
Average daily rate
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of your Daily Rate
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£410 £315 -
Average daily rate % change year-on-year
+30.15% -
UK excluding London average daily rate £375 £420 £500
% change year-on-year
-10.71% -16.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.58 - £16.38
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2041 1680 1740
As % of all contract IT jobs located in Yorkshire 76.44% 74.40% 72.05%
Number of daily rates quoted 1345 1017 874
Average daily rate £375 £340 £340
Average daily rate % change year-on-year
+10.29% +0.14%
90% offered a daily rate of more than £275 £250 £200
10% offered a daily rate of more than £525 £450 £450
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 53 50 67
Average hourly rate £16.34 £17.25 £20.50
Average hourly rate % change year-on-year
-5.27% -15.85%
90% offered a hourly rate of more than £11.58 £10.46 £10.80
10% offered a hourly rate of more than £42.50 £35.00 £40.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Customer Engagement
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Daily Rate Trend in Yorkshire

Customer Engagement
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the Yorkshire region over the 3 months to 17 December 2014.

Customer Engagement Daily Rate Histogram in Yorkshire

Customer Engagement
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire - 2 £505 -
West Yorkshire -17 1 £350 +11.11%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 December 2014, IT contractor jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 2 (40.00%) PRINCE2 Certification
1 2 (40.00%) PRINCE2
2 1 (20.00%) Data Warehouse
2 1 (20.00%) SLA
2 1 (20.00%) C#
2 1 (20.00%) JavaScript
2 1 (20.00%) SQL
2 1 (20.00%) .NET
2 1 (20.00%) ASP.NET
2 1 (20.00%) Web Services
2 1 (20.00%) PMP
2 1 (20.00%) PMI Certification
2 1 (20.00%) BizTalk Server
2 1 (20.00%) EDRMS
2 1 (20.00%) Six Sigma
2 1 (20.00%) Project Management
2 1 (20.00%) Sarbanes-Oxley
2 1 (20.00%) Wi-Fi
2 1 (20.00%) Telecoms
2 1 (20.00%) Finance
2 1 (20.00%) Scrum
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Data Management
2 1 (20.00%) Automated Testing
2 1 (20.00%) Web Development
2 1 (20.00%) .NET Framework
2 1 (20.00%) Degree
2 1 (20.00%) Performance Management
2 1 (20.00%) Kanban
2 1 (20.00%) ASP.NET MVC

Customer Engagement
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 December 2014, IT contractor jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) BizTalk Server
Communications & Networking
1 1 (20.00%) Wi-Fi
Database & Business Intelligence
1 1 (20.00%) Data Warehouse
1 1 (20.00%) EDRMS
General
1 1 (20.00%) Telecoms
1 1 (20.00%) Finance
Job Titles
1 3 (60.00%) Project Manager
2 1 (20.00%) Developer
2 1 (20.00%) Operations Manager
2 1 (20.00%) .NET Developer
2 1 (20.00%) C# Developer
2 1 (20.00%) SQL Developer
2 1 (20.00%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
1 1 (20.00%) ASP.NET
1 1 (20.00%) Web Services
1 1 (20.00%) .NET Framework
1 1 (20.00%) ASP.NET MVC
1 1 (20.00%) ASP.NET MVC 3
1 1 (20.00%) ASP.NET Web API
Processes & Methodologies
1 2 (40.00%) PRINCE2
2 1 (20.00%) Six Sigma
2 1 (20.00%) Project Management
2 1 (20.00%) Scrum
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Data Management
2 1 (20.00%) Automated Testing
2 1 (20.00%) Web Development
2 1 (20.00%) Performance Management
2 1 (20.00%) Kanban
2 1 (20.00%) Dependency Injection
2 1 (20.00%) Mentoring
2 1 (20.00%) Coaching
Programming Languages
1 1 (20.00%) C#
1 1 (20.00%) JavaScript
1 1 (20.00%) SQL
Qualifications
1 2 (40.00%) PRINCE2 Certification
2 1 (20.00%) PMP
2 1 (20.00%) PMI Certification
2 1 (20.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
1 1 (20.00%) Sarbanes-Oxley