The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 139 - 116
Rank change year-on-year
- 0
Contract jobs citing Customer Engagement 7 0 10
As % of all contract IT jobs located in Yorkshire 0.24% - 0.40%
As % of the Processes & Methodologies category 0.29% - 0.52%
Number of daily rates quoted 7 0 5
Average daily rate £315 - £363
90% offered a daily rate of more than £300 - £304
10% offered a daily rate of more than £447 - £462
UK excluding London average daily rate £375 £385 £375
% change year-on-year
-2.59% +2.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £39.00 £35.00 £18.25
% change year-on-year
+11.42% +91.78%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2399 2451 1907
As % of all contract IT jobs located in Yorkshire 81.85% 82.61% 76.01%
Number of daily rates quoted 1684 1603 1258
Average daily rate £425 £368 £338
Average daily rate % change year-on-year
+15.64% +8.88%
90% offered a daily rate of more than £303 £253 £225
10% offered a daily rate of more than £575 £475 £450
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 54 62 46
Average hourly rate £14.50 £17.50 £25.00
Average hourly rate % change year-on-year
-17.14% -30.00%
90% offered a hourly rate of more than £10.10 £9.19 £10.00
10% offered a hourly rate of more than £39.00 £35.00 £48.50
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Customer Engagement
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Daily Rate Trend in Yorkshire

Customer Engagement
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the Yorkshire region over the 3 months to 1 May 2016.

Customer Engagement Daily Rate Histogram in Yorkshire

Customer Engagement
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire - 5 £300 -
South Yorkshire - 2 £395 -
Customer Engagement
England

Customer Engagement
Top 26 Related IT Skills in Yorkshire

For the 6 months to 1 May 2016, IT contractor jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 6 (66.67%) Finance
2 4 (44.44%) Stakeholder Management
2 4 (44.44%) VMware
2 4 (44.44%) Windows
2 4 (44.44%) Microsoft
2 4 (44.44%) Active Directory
2 4 (44.44%) Windows Server 2003
2 4 (44.44%) Windows Server 2012
2 4 (44.44%) Windows Server
2 4 (44.44%) Server Building
3 3 (33.33%) Project Management
4 2 (22.22%) Service Delivery
4 2 (22.22%) Agile Software Development
4 2 (22.22%) Analytical Skills
5 1 (11.11%) Electronic Patient Records
5 1 (11.11%) Data Management
5 1 (11.11%) HL7
5 1 (11.11%) Change Control
5 1 (11.11%) Data Quality
5 1 (11.11%) Master Data Management
5 1 (11.11%) Mobile App
5 1 (11.11%) Management Information System
5 1 (11.11%) PACS
5 1 (11.11%) Informatica
5 1 (11.11%) PowerCenter
5 1 (11.11%) NHS

Customer Engagement
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 May 2016, IT contractor jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Database & Business Intelligence
1 1 (11.11%) Electronic Patient Records
1 1 (11.11%) PowerCenter
General
1 6 (66.67%) Finance
Job Titles
1 4 (44.44%) Analyst
1 4 (44.44%) Infrastructure Analyst
2 3 (33.33%) Project Manager
2 3 (33.33%) Wintel Analyst
3 1 (11.11%) Developer
3 1 (11.11%) Digital Programme Manager
3 1 (11.11%) Healthcare Manager
3 1 (11.11%) Healthcare Project Manager
3 1 (11.11%) Implementation Manager
3 1 (11.11%) Implementation Project Manager
3 1 (11.11%) Informatica Developer
3 1 (11.11%) Programme Manager
3 1 (11.11%) Project Implementation Manager
Miscellaneous
1 2 (22.22%) Analytical Skills
2 1 (11.11%) Management Information System
2 1 (11.11%) Mobile App
2 1 (11.11%) NHS
2 1 (11.11%) PACS
Operating Systems
1 4 (44.44%) Windows
1 4 (44.44%) Windows Server
1 4 (44.44%) Windows Server 2003
1 4 (44.44%) Windows Server 2012
Processes & Methodologies
1 4 (44.44%) Server Building
1 4 (44.44%) Stakeholder Management
2 3 (33.33%) Project Management
3 2 (22.22%) Agile Software Development
3 2 (22.22%) Service Delivery
4 1 (11.11%) Change Control
4 1 (11.11%) Data Management
4 1 (11.11%) Master Data Management
Quality Assurance & Compliance
1 1 (11.11%) Data Quality
1 1 (11.11%) HL7
System Software
1 4 (44.44%) Active Directory
Vendors
1 4 (44.44%) Microsoft
1 4 (44.44%) VMware
2 1 (11.11%) Informatica