The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 106 107 77
Rank change year-on-year
+1 -30
Contract jobs requiring a Service Desk Analyst 34 19 39
As % of all contract IT jobs located in Yorkshire 1.21% 0.75% 2.07%
As % of the Job Titles category 1.31% 0.81% 2.18%
Number of daily rates quoted 11 5 5
Average daily rate
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£120 £110 £120
Average daily rate % change year-on-year
+9.09% -8.33%
UK excluding London average daily rate £120 £120 £110
% change year-on-year
+0.20% +9.09%
Number of hourly rates quoted 12 10 11
Average hourly rate £12.50 £10.00 £10.65
Average hourly rate % change year-on-year
+25.00% -6.10%
90% offered a hourly rate of more than £10.55 £8.75 £8.76
10% offered a hourly rate of more than £19.55 £16.45 £110.00
UK excluding London average hourly rate £12.50 £14.00 £12.50
% change year-on-year
-10.71% +12.00%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2604 2356 1793
As % of all contract IT jobs located in Yorkshire 92.47% 93.57% 95.02%
Number of daily rates quoted 1716 1509 917
Average daily rate £350 £340 £320
Average daily rate % change year-on-year
+2.94% +6.25%
90% offered a daily rate of more than £230 £210 £200
10% offered a daily rate of more than £490 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 102 122 112
Average hourly rate £13.00 £14.50 £13.00
Average hourly rate % change year-on-year
-10.34% +11.53%
90% offered a hourly rate of more than £9.48 £10.00 £10.30
10% offered a hourly rate of more than £35.00 £33.00 £34.45
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 22 May 2015.

Service Desk Analyst Hourly Rate Histogram in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 17 £125 - 10
South Yorkshire -2 10 £120 +14.28% 2
North Yorkshire +6 5 £115 - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 May 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 43 (68.25%) Windows
2 38 (60.32%) Microsoft
3 34 (53.97%) Windows 7
4 31 (49.21%) Active Directory
5 28 (44.44%) MS Office
6 21 (33.33%) ITIL
7 20 (31.75%) MS Excel
8 15 (23.81%) Service Management
9 14 (22.22%) SLA
10 12 (19.05%) Incident Management
11 11 (17.46%) Windows XP
12 10 (15.87%) MS Exchange
13 9 (14.29%) LAN
13 9 (14.29%) Legal
14 8 (12.70%) Law
14 8 (12.70%) Windows Server 2008
15 7 (11.11%) NHS
15 7 (11.11%) Windows Server 2003
15 7 (11.11%) Citrix
16 6 (9.52%) Windows 8
17 5 (7.94%) Internet
17 5 (7.94%) ITSM
18 4 (6.35%) Microsoft Certification
18 4 (6.35%) WAN
18 4 (6.35%) ADSL
18 4 (6.35%) Service Desk Management
18 4 (6.35%) Problem Management
19 3 (4.76%) LANDesk
19 3 (4.76%) Root Cause Analysis
19 3 (4.76%) UNIX

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (15.87%) MS Exchange
2 1 (1.59%) Exchange Server 2007
2 1 (1.59%) Exchange Server 5.5
2 1 (1.59%) IIS
2 1 (1.59%) SharePoint
2 1 (1.59%) IBM Notes
2 1 (1.59%) Tomcat
Applications
1 28 (44.44%) MS Office
2 20 (31.75%) MS Excel
Cloud Services
1 1 (1.59%) Office 365
Communications & Networking
1 9 (14.29%) LAN
2 5 (7.94%) Internet
3 4 (6.35%) WAN
3 4 (6.35%) ADSL
4 1 (1.59%) ISDN
4 1 (1.59%) SMTP
4 1 (1.59%) TCP/IP
4 1 (1.59%) DNS
Database & Business Intelligence
1 1 (1.59%) SQL Server 2005
1 1 (1.59%) SQL Server
General
1 9 (14.29%) Legal
2 8 (12.70%) Law
3 2 (3.17%) Back Office
4 1 (1.59%) Local Government
4 1 (1.59%) Billing
4 1 (1.59%) Dutch Language
4 1 (1.59%) German Language
Libraries, Frameworks & Software Standards
1 1 (1.59%) XMPP
1 1 (1.59%) CSS
1 1 (1.59%) HTML
1 1 (1.59%) .NET
Miscellaneous
1 7 (11.11%) NHS
2 2 (3.17%) iPhone
3 1 (1.59%) Video Conferencing
3 1 (1.59%) Smartphone
3 1 (1.59%) Statistics
3 1 (1.59%) Informatics
3 1 (1.59%) Management Information System
3 1 (1.59%) Blackberry
Operating Systems
1 43 (68.25%) Windows
2 34 (53.97%) Windows 7
3 11 (17.46%) Windows XP
4 8 (12.70%) Windows Server 2008
5 7 (11.11%) Windows Server 2003
6 6 (9.52%) Windows 8
7 3 (4.76%) UNIX
8 1 (1.59%) Red Hat Enterprise Linux
8 1 (1.59%) Windows Server 2012
8 1 (1.59%) Windows NT
8 1 (1.59%) AIX
8 1 (1.59%) Solaris
8 1 (1.59%) Linux
Processes & Methodologies
1 21 (33.33%) ITIL
2 15 (23.81%) Service Management
3 12 (19.05%) Incident Management
4 5 (7.94%) ITSM
5 4 (6.35%) Service Desk Management
5 4 (6.35%) Problem Management
6 3 (4.76%) Root Cause Analysis
7 2 (3.17%) Service Delivery
7 2 (3.17%) Change Management
7 2 (3.17%) Knowledge Management
8 1 (1.59%) Time Management
8 1 (1.59%) CQRS
8 1 (1.59%) Customer Engagement
8 1 (1.59%) Network Architecture
8 1 (1.59%) Coaching
8 1 (1.59%) E-Commerce
Programming Languages
1 1 (1.59%) C
Qualifications
1 4 (6.35%) Microsoft Certification
2 2 (3.17%) Security Cleared
3 1 (1.59%) SC Cleared
3 1 (1.59%) MCDST
3 1 (1.59%) MOS
Quality Assurance & Compliance
1 14 (22.22%) SLA
2 1 (1.59%) ISO/IEC 27001
2 1 (1.59%) QA
System Software
1 31 (49.21%) Active Directory
Systems Management
1 1 (1.59%) OpenView
1 1 (1.59%) Unicenter
Vendors
1 38 (60.32%) Microsoft
2 7 (11.11%) Citrix
3 3 (4.76%) LANDesk
4 2 (3.17%) Adobe
4 2 (3.17%) HP
5 1 (1.59%) Polycom
5 1 (1.59%) Tandberg
5 1 (1.59%) VMware
5 1 (1.59%) Remedy
5 1 (1.59%) Cisco
5 1 (1.59%) CA
5 1 (1.59%) Peregrine
5 1 (1.59%) Lotus
5 1 (1.59%) Red Hat
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £13.70 per hour
Posted: 17 hours ago
Leeds, Yorkshire
IDPP
Posted: Yesterday