The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 108 82 97
Rank change year-on-year
-26 +15
Contract jobs requiring a Service Desk Analyst 38 39 27
As % of all contract IT jobs located in Yorkshire 1.21% 1.63% 1.20%
As % of the Job Titles category 1.29% 1.75% 1.27%
Number of daily rates quoted 12 15 7
Average daily rate
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£111 £125 £113
Average daily rate % change year-on-year
-11.00% +11.11%
90% offered a daily rate of more than £90 £122 £103
10% offered a daily rate of more than £120 £175 £150
UK excluding London average daily rate £120 £125 £108
% change year-on-year
-4.00% +16.27%
Number of hourly rates quoted 18 14 6
Average hourly rate £12.00 £12.62 £15.50
Average hourly rate % change year-on-year
-4.91% -18.58%
90% offered a hourly rate of more than £11.00 £10.44 £10.38
10% offered a hourly rate of more than £16.20 £25.00 £19.00
UK excluding London average hourly rate £14.00 £12.50 £13.14
% change year-on-year
+12.00% -4.83%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2950 2233 2120
As % of all contract IT jobs located in Yorkshire 93.80% 93.16% 94.10%
Number of daily rates quoted 1995 1344 1140
Average daily rate £360 £331 £320
Average daily rate % change year-on-year
+8.67% +3.51%
90% offered a daily rate of more than £250 £200 £180
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 149 124 140
Average hourly rate £13.00 £14.25 £21.50
Average hourly rate % change year-on-year
-8.77% -33.72%
90% offered a hourly rate of more than £9.50 £10.00 £10.13
10% offered a hourly rate of more than £30.00 £30.00 £45.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -28 23 £113 -10.00% 7
South Yorkshire -12 10 £108 -32.19%
North Yorkshire -6 5 - -
East Yorkshire - 1 - -
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 3 September 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 56 (70.00%) Windows
2 49 (61.25%) Active Directory
3 46 (57.50%) Windows 7
4 42 (52.50%) Microsoft
5 34 (42.50%) ITIL
6 32 (40.00%) MS Office
7 24 (30.00%) MS Excel
8 20 (25.00%) SLA
8 20 (25.00%) Service Management
9 18 (22.50%) Windows XP
10 16 (20.00%) Incident Management
11 13 (16.25%) MS Exchange
12 11 (13.75%) LAN
13 10 (12.50%) Internet
14 8 (10.00%) Legal
15 7 (8.75%) Law
15 7 (8.75%) Windows 8
15 7 (8.75%) Microsoft Certification
15 7 (8.75%) TCP/IP
16 6 (7.50%) ITSM
16 6 (7.50%) Citrix
16 6 (7.50%) Service Desk Management
17 5 (6.25%) Root Cause Analysis
17 5 (6.25%) Windows Server 2008
17 5 (6.25%) Problem Management
17 5 (6.25%) NHS
17 5 (6.25%) Windows Server 2003
17 5 (6.25%) Change Management
17 5 (6.25%) Blackberry
17 5 (6.25%) WAN

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 3 September 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (16.25%) MS Exchange
2 3 (3.75%) Blackberry Enterprise Server
3 2 (2.50%) Exchange Server 5.5
3 2 (2.50%) Exchange Server 2007
3 2 (2.50%) Lync
3 2 (2.50%) SharePoint
4 1 (1.25%) IIS
4 1 (1.25%) IBM Notes
4 1 (1.25%) Tomcat
Applications
1 32 (40.00%) MS Office
2 24 (30.00%) MS Excel
3 1 (1.25%) MS PowerPoint
Business Applications
1 2 (2.50%) Remedy AR System
2 1 (1.25%) SAP Oil and Gas
Cloud Services
1 3 (3.75%) Office 365
Communications & Networking
1 11 (13.75%) LAN
2 10 (12.50%) Internet
3 7 (8.75%) TCP/IP
4 5 (6.25%) WAN
5 4 (5.00%) ADSL
6 3 (3.75%) DNS
7 2 (2.50%) Intranet
8 1 (1.25%) VPN
8 1 (1.25%) SMTP
8 1 (1.25%) DHCP
Database & Business Intelligence
1 1 (1.25%) SQL Server
1 1 (1.25%) SQL Server 2005
General
1 8 (10.00%) Legal
2 7 (8.75%) Law
3 2 (2.50%) Retail
3 2 (2.50%) Telecoms
4 1 (1.25%) Finance
4 1 (1.25%) Back Office
4 1 (1.25%) Electronics
4 1 (1.25%) Marketing
4 1 (1.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.25%) HTML
1 1 (1.25%) .NET
1 1 (1.25%) CSS
Miscellaneous
1 5 (6.25%) NHS
1 5 (6.25%) Blackberry
2 1 (1.25%) DTV
2 1 (1.25%) iPhone
2 1 (1.25%) iPad
Operating Systems
1 56 (70.00%) Windows
2 46 (57.50%) Windows 7
3 18 (22.50%) Windows XP
4 7 (8.75%) Windows 8
5 5 (6.25%) Windows Server 2008
5 5 (6.25%) Windows Server 2003
6 2 (2.50%) Windows NT
7 1 (1.25%) UNIX
7 1 (1.25%) Red Hat Enterprise Linux
7 1 (1.25%) Windows Server 2012
7 1 (1.25%) Apple iOS
7 1 (1.25%) Windows Vista
7 1 (1.25%) Android
7 1 (1.25%) AIX
7 1 (1.25%) Solaris
7 1 (1.25%) Linux
Processes & Methodologies
1 34 (42.50%) ITIL
2 20 (25.00%) Service Management
3 16 (20.00%) Incident Management
4 6 (7.50%) Service Desk Management
4 6 (7.50%) ITSM
5 5 (6.25%) Change Management
5 5 (6.25%) Root Cause Analysis
5 5 (6.25%) Problem Management
6 3 (3.75%) Knowledge Management
7 2 (2.50%) Patch Management
7 2 (2.50%) Network Architecture
8 1 (1.25%) Mobile Device Management
8 1 (1.25%) Digital Marketing
8 1 (1.25%) Time Management
8 1 (1.25%) Programme Management
8 1 (1.25%) Service Delivery
8 1 (1.25%) E-Commerce
8 1 (1.25%) Business Intelligence
Programming Languages
1 2 (2.50%) C
Qualifications
1 7 (8.75%) Microsoft Certification
2 4 (5.00%) MOS
2 4 (5.00%) MCDST
2 4 (5.00%) Security Cleared
3 2 (2.50%) SC Cleared
3 2 (2.50%) MCP
4 1 (1.25%) MCSE
4 1 (1.25%) MCSA
4 1 (1.25%) A+ Certification
4 1 (1.25%) ITIL Certification
4 1 (1.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 20 (25.00%) SLA
2 2 (2.50%) ISO/IEC 27001
System Software
1 49 (61.25%) Active Directory
2 1 (1.25%) VMware Infrastructure
2 1 (1.25%) Hyper-V
Systems Management
1 2 (2.50%) Unicenter
1 2 (2.50%) SCCM
2 1 (1.25%) OpenView
2 1 (1.25%) DameWare
Vendors
1 42 (52.50%) Microsoft
2 6 (7.50%) Citrix
3 4 (5.00%) Remedy
4 3 (3.75%) Apple
5 2 (2.50%) VMware
5 2 (2.50%) CA
5 2 (2.50%) Peregrine
5 2 (2.50%) HP
5 2 (2.50%) Cisco
6 1 (1.25%) SAP
6 1 (1.25%) Lotus
6 1 (1.25%) Red Hat
6 1 (1.25%) Spiceworks
6 1 (1.25%) ServiceNow
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Marker Rate
Posted: 2 days ago
Bradford
Hays IT - Uk Posting account
Rate: £9.00 - £11.00 per hour
Posted: 21 days ago