Service Desk Analyst Contracts in Yorkshire
 
Demand Trend Daily Rate Trend Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Service Desk Analyst
Rank 74 92 87
Rank change year-on-year
+18 -5
Contract jobs requiring a Service Desk Analyst 38 18 16
As % of all contract IT jobs located in Yorkshire 2.043% 0.801% 0.862%
As % of the Job Titles category 2.168% 0.847% 0.920%
Number of daily rates quoted 4 0 0
Average daily rate £120 - -
UK excluding London average daily rate £113 £110 £114
% change year-on-year
+2.27% -3.08%
Number of hourly rates quoted 11 6 7
Average hourly rate £10.65 £12.70 £11.00
Average hourly rate % change year-on-year
-16.14% +15.45%
90% offered a hourly rate of more than £8.76 £10.95 £9.20
10% offered a hourly rate of more than £110.00 £22.00 £15.26
UK excluding London average hourly rate £12.50 £13.50 £12.10
% change year-on-year
-7.40% +11.57%
All Job Titles
Yorkshire
Contract IT job ads with a match in the
Job Titles category		 1753 2126 1740
As % of all contract IT jobs located in Yorkshire 94.25% 94.62% 93.70%
Number of daily rates quoted 899 1137 820
Average daily rate £315 £330 £325
Average daily rate % change year-on-year
-4.54% +1.53%
90% offered a daily rate of more than £200 £188 £201
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 104 114 122
Average hourly rate £12.75 £14.00 £17.50
Average hourly rate % change year-on-year
-8.92% -20.00%
90% offered a hourly rate of more than £10.00 £10.30 £7.85
10% offered a hourly rate of more than £34.00 £30.00 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Yorkshire Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Yorkshire Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 23 May 2013.

Yorkshire Service Desk Analyst Hourly Rate Histogram

Service Desk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
West Yorkshire +22 31 £115 -
South Yorkshire +2 5 £120 -
North Yorkshire 0 2 £120 -
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 49 (64.47%) Windows
2 44 (57.89%) Active Directory
3 34 (44.74%) Microsoft
4 25 (32.89%) ITIL
5 21 (27.63%) Windows XP
6 19 (25.00%) MS Office
6 19 (25.00%) SLA
7 18 (23.68%) Windows 7
8 17 (22.37%) MS Excel
9 14 (18.42%) Citrix
10 12 (15.79%) LAN
11 11 (14.47%) WAN
11 11 (14.47%) MS Exchange
11 11 (14.47%) Windows Server 2003
12 9 (11.84%) Telecoms
13 8 (10.53%) Windows 2000
14 7 (9.211%) Exchange Server 2007
15 6 (7.895%) Exchange Server 2003
15 6 (7.895%) Service Management
16 5 (6.579%) Incident Management
16 5 (6.579%) Windows NT
16 5 (6.579%) Fault Management
16 5 (6.579%) Security Cleared
16 5 (6.579%) Windows Server 2008
16 5 (6.579%) Root Cause Analysis
17 4 (5.263%) Unicenter
17 4 (5.263%) NHS
17 4 (5.263%) HP
17 4 (5.263%) CA
18 3 (3.947%) MCDST

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.316%) COM
Application Platforms
1 11 (14.47%) MS Exchange
2 7 (9.211%) Exchange Server 2007
3 6 (7.895%) Exchange Server 2003
4 2 (2.632%) Lotus Notes
5 1 (1.316%) Lotus Domino
5 1 (1.316%) SharePoint
5 1 (1.316%) Exchange Server 5.5
5 1 (1.316%) Exchange Server 2010
Applications
1 19 (25.00%) MS Office
2 17 (22.37%) MS Excel
3 1 (1.316%) Spreadsheet
Communications & Networking
1 12 (15.79%) LAN
2 11 (14.47%) WAN
3 2 (2.632%) ADSL
3 2 (2.632%) Broadband
3 2 (2.632%) TCP/IP
3 2 (2.632%) VPN
4 1 (1.316%) Intranet
4 1 (1.316%) Internet
4 1 (1.316%) VLAN
General
1 9 (11.84%) Telecoms
2 2 (2.632%) Legal
3 1 (1.316%) Finance
3 1 (1.316%) Aerospace
3 1 (1.316%) Retail
3 1 (1.316%) Manufacturing
3 1 (1.316%) Military
3 1 (1.316%) Electronics
Miscellaneous
1 4 (5.263%) NHS
2 3 (3.947%) Blackberry
2 3 (3.947%) Management Information System
3 2 (2.632%) PDA
4 1 (1.316%) E-Learning
Operating Systems
1 49 (64.47%) Windows
2 21 (27.63%) Windows XP
3 18 (23.68%) Windows 7
4 11 (14.47%) Windows Server 2003
5 8 (10.53%) Windows 2000
6 5 (6.579%) Windows NT
6 5 (6.579%) Windows Server 2008
7 2 (2.632%) Windows Vista
7 2 (2.632%) UNIX
Processes & Methodologies
1 25 (32.89%) ITIL
2 6 (7.895%) Service Management
3 5 (6.579%) Incident Management
3 5 (6.579%) Fault Management
3 5 (6.579%) Root Cause Analysis
4 2 (2.632%) ITSM
4 2 (2.632%) Problem Management
5 1 (1.316%) Information Management
5 1 (1.316%) Project Management
5 1 (1.316%) Communications Security
Programming Languages
1 1 (1.316%) C
Qualifications
1 5 (6.579%) Security Cleared
2 3 (3.947%) MCDST
2 3 (3.947%) MOS
2 3 (3.947%) SC Cleared
3 2 (2.632%) Microsoft Certification
3 2 (2.632%) A+ Certification
3 2 (2.632%) MCP
Quality Assurance & Compliance
1 19 (25.00%) SLA
System Software
1 44 (57.89%) Active Directory
Systems Management
1 4 (5.263%) Unicenter
Vendors
1 34 (44.74%) Microsoft
2 14 (18.42%) Citrix
3 4 (5.263%) HP
3 4 (5.263%) CA
4 2 (2.632%) Lotus
5 1 (1.316%) Avaya
5 1 (1.316%) Dell
5 1 (1.316%) CheckPoint
5 1 (1.316%) VMware
Service Desk Analyst
Leeds, Yorkshire
Essential skills - Active Directory - NHS mail - Knowledge of Windows operating systems- Previous Help Desk experience (Call Logging) - Excellent Communication Skills Any previous experience working in the NHS is...
Hays Specialist Recruitment
Rate: £10.00 - £11.30 per hour
Posted: 11 May 2013
Service Desk Analyst / Desktop Support Analyst - Windows, ITIL
Leeds, West Yorkshire
You will have strong service desk / desktopsupport experience, gained in an ITIL environment, with good knowledge ofWindows XP, Windows 7, PCs, PC Builds with excellent customer service,communication...
4it Recruitment Ltd
Rate: Market Rate
Posted: 20 May 2013
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