The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 101 66 86
Rank change year-on-year
-35 +20
Contract jobs requiring a Service Desk Analyst 18 45 28
As % of all contract IT jobs located in Yorkshire 0.70% 2.18% 1.11%
As % of the Job Titles category 0.75% 2.32% 1.18%
Number of daily rates quoted 9 5 0
Average daily rate £105 £115 -
Average daily rate % change year-on-year
-8.69% -
UK excluding London average daily rate £106 £100 £120
% change year-on-year
+6.25% -16.66%
Number of hourly rates quoted 2 18 8
Average hourly rate £17.50 £11.50 £12.20
Average hourly rate % change year-on-year
+52.17% -5.73%
90% offered a hourly rate of more than £11.50 £8.76 £10.35
10% offered a hourly rate of more than £23.50 £111.50 £21.00
UK excluding London average hourly rate £13.71 £12.00 £13.00
% change year-on-year
+14.22% -7.69%
Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2403 1942 2372
As % of all contract IT jobs located in Yorkshire 93.43% 94.18% 94.28%
Number of daily rates quoted 1511 974 1202
Average daily rate £330 £325 £325
Average daily rate % change year-on-year
+1.53% -
90% offered a daily rate of more than £210 £180 £200
10% offered a daily rate of more than £450 £430 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 117 138 103
Average hourly rate £15.00 £13.50 £13.00
Average hourly rate % change year-on-year
+11.11% +3.84%
90% offered a hourly rate of more than £10.00 £10.00 £10.00
10% offered a hourly rate of more than £35.00 £34.00 £27.00
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 17 April 2014.

Service Desk Analyst Hourly Rate Histogram in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -46 11 £100 -13.04% 7
South Yorkshire -5 5 £90 -25.00% 2
North Yorkshire -8 1 £140 +27.27% 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 April 2014, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 24 (58.54%) Windows
2 23 (56.10%) Microsoft
3 21 (51.22%) Active Directory
3 21 (51.22%) ITIL
4 18 (43.90%) Windows XP
4 18 (43.90%) MS Office
5 17 (41.46%) Windows 7
6 12 (29.27%) MS Exchange
6 12 (29.27%) MS Excel
7 9 (21.95%) SLA
7 9 (21.95%) Incident Management
8 8 (19.51%) Exchange Server 2007
9 7 (17.07%) Windows Server 2003
10 6 (14.63%) Exchange Server 2003
11 5 (12.20%) Service Management
11 5 (12.20%) Windows Server 2008
12 4 (9.76%) Legal
12 4 (9.76%) Citrix
13 3 (7.32%) MCP
13 3 (7.32%) Blackberry
13 3 (7.32%) ITIL V3
14 2 (4.88%) Data Quality
14 2 (4.88%) Root Cause Analysis
14 2 (4.88%) Problem Management
14 2 (4.88%) Blackberry Enterprise Server
14 2 (4.88%) Remedy
14 2 (4.88%) Internet
14 2 (4.88%) Microsoft Certification
15 1 (2.44%) ITIL Certification
15 1 (2.44%) CA

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 April 2014, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (29.27%) MS Exchange
2 8 (19.51%) Exchange Server 2007
3 6 (14.63%) Exchange Server 2003
4 2 (4.88%) Blackberry Enterprise Server
5 1 (2.44%) Exchange Server 5.5
5 1 (2.44%) SharePoint
Applications
1 18 (43.90%) MS Office
2 12 (29.27%) MS Excel
Business Applications
1 1 (2.44%) Remedy ITSM
Communications & Networking
1 2 (4.88%) Internet
2 1 (2.44%) LAN
2 1 (2.44%) WAN
2 1 (2.44%) DHCP
2 1 (2.44%) TCP/IP
2 1 (2.44%) DNS
Database & Business Intelligence
1 1 (2.44%) SQL Server
1 1 (2.44%) SQL Server 2008
General
1 4 (9.76%) Legal
2 1 (2.44%) French Language
2 1 (2.44%) Telecoms
Miscellaneous
1 3 (7.32%) Blackberry
2 1 (2.44%) Management Information System
2 1 (2.44%) Fat Client
2 1 (2.44%) Thin Client
Operating Systems
1 24 (58.54%) Windows
2 18 (43.90%) Windows XP
3 17 (41.46%) Windows 7
4 7 (17.07%) Windows Server 2003
5 5 (12.20%) Windows Server 2008
6 1 (2.44%) Windows 8
6 1 (2.44%) Windows Vista
6 1 (2.44%) Windows 2000
6 1 (2.44%) Windows NT
Processes & Methodologies
1 21 (51.22%) ITIL
2 9 (21.95%) Incident Management
3 5 (12.20%) Service Management
4 3 (7.32%) ITIL V3
5 2 (4.88%) Root Cause Analysis
5 2 (4.88%) Problem Management
6 1 (2.44%) ITSM
6 1 (2.44%) Identity Management
Programming Languages
1 1 (2.44%) C
Qualifications
1 3 (7.32%) MCP
2 2 (4.88%) Microsoft Certification
3 1 (2.44%) ITIL Certification
3 1 (2.44%) MOS
3 1 (2.44%) MCDST
3 1 (2.44%) SC Cleared
3 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 9 (21.95%) SLA
2 2 (4.88%) Data Quality
System Software
1 21 (51.22%) Active Directory
2 1 (2.44%) VMware Infrastructure
2 1 (2.44%) XenApp
Systems Management
1 1 (2.44%) Unicenter
1 1 (2.44%) Norton AntiVirus
1 1 (2.44%) Forefront Identity Manager
Vendors
1 23 (56.10%) Microsoft
2 4 (9.76%) Citrix
3 2 (4.88%) Remedy
4 1 (2.44%) VMware
4 1 (2.44%) CA
4 1 (2.44%) CheckPoint
4 1 (2.44%) Symantec
West Yorkshire
Connectus
Rate: £9.5 per hour
Posted: 8 hours ago
York, North Yorkshire
4it Recruitment Ltd
Rate: Market Rate
Posted: Yesterday
Harrogate, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 per hour
Posted: 2 days ago
East Riding of Yorkshire
Quantica Technology - London
Rate: £100 - £110 per day
Posted: 9 days ago