The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 102 91 82
Rank change year-on-year
-11 -9
Contract jobs requiring a Service Desk Analyst 24 26 32
As % of all contract IT jobs located in Yorkshire 0.98% 1.15% 1.48%
As % of the Job Titles category 1.05% 1.22% 1.58%
Number of daily rates quoted 9 6 2
Average daily rate
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of your Daily Rate
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£113 £115 £90
Average daily rate % change year-on-year
-2.17% +27.77%
UK excluding London average daily rate £125 £100 £110
% change year-on-year
+25.00% -9.09%
Number of hourly rates quoted 13 7 19
Average hourly rate £11.00 £10.10 £10.75
Average hourly rate % change year-on-year
+8.91% -6.04%
90% offered a hourly rate of more than £9.60 £8.50 £8.95
10% offered a hourly rate of more than £15.53 £11.70 £22.10
UK excluding London average hourly rate £12.50 £12.95 £12.00
% change year-on-year
-3.47% +7.91%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2278 2131 2027
As % of all contract IT jobs located in Yorkshire 93.40% 94.13% 93.76%
Number of daily rates quoted 1518 1229 945
Average daily rate £356 £325 £310
Average daily rate % change year-on-year
+9.38% +4.83%
90% offered a daily rate of more than £225 £215 £180
10% offered a daily rate of more than £500 £450 £438
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 113 98 150
Average hourly rate £13.25 £12.50 £13.00
Average hourly rate % change year-on-year
+6.00% -3.84%
90% offered a hourly rate of more than £9.50 £10.00 £8.90
10% offered a hourly rate of more than £25.00 £29.00 £37.50
UK excluding London average hourly rate £16.00 £16.50 £18.00
% change year-on-year
-3.03% -8.33%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 12 £113 -6.25% 12
South Yorkshire -3 4 £135 +25.58%
North Yorkshire +5 1 - - 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 23 January 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 25 (53.19%) Windows
2 23 (48.94%) Active Directory
3 21 (44.68%) Microsoft
4 16 (34.04%) ITIL
5 15 (31.91%) MS Excel
6 12 (25.53%) Windows 7
7 11 (23.40%) SLA
8 10 (21.28%) MS Office
9 8 (17.02%) MS Exchange
9 8 (17.02%) Incident Management
10 7 (14.89%) Service Management
10 7 (14.89%) NHS
11 6 (12.77%) Windows XP
12 4 (8.51%) UNIX
12 4 (8.51%) Windows Server 2003
12 4 (8.51%) Citrix
13 3 (6.38%) Microsoft Certification
13 3 (6.38%) Red Hat
13 3 (6.38%) Linux
13 3 (6.38%) iPhone
13 3 (6.38%) Windows Server 2008
13 3 (6.38%) Red Hat Enterprise Linux
14 2 (4.26%) Continuous Improvement
14 2 (4.26%) Root Cause Analysis
14 2 (4.26%) Blackberry
14 2 (4.26%) SC Cleared
14 2 (4.26%) Security Cleared
14 2 (4.26%) Problem Management
14 2 (4.26%) Exchange Server 2007
14 2 (4.26%) Time Management

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 23 January 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (17.02%) MS Exchange
2 2 (4.26%) Exchange Server 5.5
2 2 (4.26%) Exchange Server 2007
3 1 (2.13%) SharePoint
Applications
1 15 (31.91%) MS Excel
2 10 (21.28%) MS Office
Communications & Networking
1 2 (4.26%) TCP/IP
1 2 (4.26%) Internet
2 1 (2.13%) ISDN
2 1 (2.13%) LAN
2 1 (2.13%) WAN
Database & Business Intelligence
1 1 (2.13%) Crystal Reports
General
1 1 (2.13%) Retail
1 1 (2.13%) Billing
1 1 (2.13%) Local Government
1 1 (2.13%) Dutch Language
1 1 (2.13%) German Language
Libraries, Frameworks & Software Standards
1 1 (2.13%) .NET
1 1 (2.13%) XMPP
Miscellaneous
1 7 (14.89%) NHS
2 3 (6.38%) iPhone
3 2 (4.26%) Blackberry
4 1 (2.13%) Management Information System
4 1 (2.13%) Informatics
4 1 (2.13%) Video Conferencing
4 1 (2.13%) Analytical Skills
Operating Systems
1 25 (53.19%) Windows
2 12 (25.53%) Windows 7
3 6 (12.77%) Windows XP
4 4 (8.51%) Windows Server 2003
4 4 (8.51%) UNIX
5 3 (6.38%) Linux
5 3 (6.38%) Windows Server 2008
5 3 (6.38%) Red Hat Enterprise Linux
6 1 (2.13%) Windows NT
Processes & Methodologies
1 16 (34.04%) ITIL
2 8 (17.02%) Incident Management
3 7 (14.89%) Service Management
4 2 (4.26%) Problem Management
4 2 (4.26%) Time Management
4 2 (4.26%) Continuous Improvement
4 2 (4.26%) Root Cause Analysis
5 1 (2.13%) Customer Engagement
5 1 (2.13%) Data Entry
5 1 (2.13%) Service Delivery
5 1 (2.13%) Change Management
Programming Languages
1 2 (4.26%) C
Qualifications
1 3 (6.38%) Microsoft Certification
2 2 (4.26%) SC Cleared
2 2 (4.26%) Security Cleared
3 1 (2.13%) ITIL Certification
3 1 (2.13%) Degree
Quality Assurance & Compliance
1 11 (23.40%) SLA
2 1 (2.13%) QA
System Software
1 23 (48.94%) Active Directory
Systems Management
1 2 (4.26%) Unicenter
2 1 (2.13%) DameWare
Vendors
1 21 (44.68%) Microsoft
2 4 (8.51%) Citrix
3 3 (6.38%) Red Hat
4 2 (4.26%) CA
5 1 (2.13%) Adobe
5 1 (2.13%) HP
5 1 (2.13%) Remedy
5 1 (2.13%) LANDesk
5 1 (2.13%) Polycom
5 1 (2.13%) Tandberg
5 1 (2.13%) Cisco
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: Market Rate
Posted: 6 days ago
West Yorkshire
Venn Group - UK
Posted: 10 days ago
Bradford
Hays IT - Uk Posting account
Rate: £10.00 - £11.00 per hour
Posted: 12 days ago