Yorkshire Service Desk Analyst Contracts

This section looks at the demand for the Service Desk Analyst role in IT contracts within the Yorkshire region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Desk Analyst
Location Aberdeen Aberdeenshire Basildon Basingstoke Bath Bedford Bedfordshire Berkshire Birmingham Bradford Bristol Buckinghamshire Camberley Cardiff Chatham Chelmsford Cheshire City of London Coventry Crawley Derby Derbyshire Dorking Douglas Dudley Durham East Midlands East of England East Sussex Eastleigh Edinburgh England Essex Folkestone Glasgow Hampshire Hartlepool Hastings Havant Hertfordshire High Wycombe Inverurie Isle of Man Kent Leeds Leicester Leicestershire Liverpool Livingston London Luton Maidenhead Manchester Merseyside Middlesex Milton Keynes Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Portsmouth Rickmansworth Romford Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Stockton-on-Tees Suffolk Surrey Swindon Telford Trowbridge UK Uxbridge Wales Warrington Warwick Warwickshire Welwyn Garden City West Lothian West Midlands West Sussex West Yorkshire Wiltshire Wolverhampton Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	106	100
Rank change on same period last year	-6
Matching contract IT job ads	16	34
As % of all UK contract IT job ads sampled	0.021 %	0.034 %
As % of the category below	0.546 %	0.988 %
Daily rates quoted	2	3
Average minimum daily rate	£155	£121
Average daily rate	£161	£125
% change on same period last year	+29.34 %
Average maximum daily rate	£168	£128
UK excluding London average daily rate	£138	£109
% change on same period last year	+26.41 %
Hourly rates quoted	4	10
Average minimum hourly rate	£14.38	£11.10
Average hourly rate	£15.34	£11.85
% change on same period last year	+29.48 %
Average maximum hourly rate	£16.31	£12.60
UK excluding London average hourly rate	£13.20	£11.91
% change on same period last year	+10.81 %
Job Titles Yorkshire
Matching contract IT job ads	2933	3441
As % of all UK contract IT job ads sampled	3.909 %	3.481 %
Daily rates quoted	625	633
Average minimum daily rate	£322	£314
Average daily rate	£340	£334
% change on same period last year	+1.78 %
Average maximum daily rate	£358	£353
UK excluding London average daily rate	£357	£353
% change on same period last year	+1.09 %
Hourly rates quoted	288	298
Average minimum hourly rate	£21.52	£23.17
Average hourly rate	£23.29	£24.50
% change on same period last year	-4.93 %
Average maximum hourly rate	£25.06	£25.83
UK excluding London average hourly rate	£23.51	£25.99
% change on same period last year	-9.54 %
Service Desk Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Desk Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 25 July 2008.

Service Desk Analyst
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
West Yorkshire	-16	10	£161	+29.34 %
South Yorkshire	-1	3	-	-
North Yorkshire	-1	2	-	-

Service Desk Analyst England

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 27 (64.29 %) Windows 2 22 (52.38 %) Active Directory 3 21 (50.00 %) MS Office 4 19 (45.24 %) Windows XP 5 16 (38.10 %) MS Excel 6 14 (33.33 %) Windows 2000 7 13 (30.95 %) Microsoft 8 11 (26.19 %) ITIL 9 8 (19.05 %) MS Exchange 10 5 (11.90 %) Service Management 11 4 (9.524 %) Systems Management Server (SMS) 11 4 (9.524 %) TCP/IP 11 4 (9.524 %) Health 12 3 (7.143 %) Telecoms 12 3 (7.143 %) Exchange Server 2000

12 3 (7.143 %) Exchange Server 2003 12 3 (7.143 %) Lotus Notes 12 3 (7.143 %) DNS 12 3 (7.143 %) SLA 12 3 (7.143 %) HP 12 3 (7.143 %) Lotus 13 2 (4.762 %) NHS 13 2 (4.762 %) GroupWise 13 2 (4.762 %) Microsoft Certification 13 2 (4.762 %) MCP 13 2 (4.762 %) VPN 13 2 (4.762 %) Problem Management 13 2 (4.762 %) Novell 13 2 (4.762 %) Education 14 1 (2.381 %) Finance

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms 1 8 (19.05 %) MS Exchange 2 3 (7.143 %) Exchange Server 2000 2 3 (7.143 %) Exchange Server 2003 2 3 (7.143 %) Lotus Notes 3 2 (4.762 %) GroupWise 4 1 (2.381 %) WorkSite	Applications 1 21 (50.00 %) MS Office 2 16 (38.10 %) MS Excel 3 1 (2.381 %) Spreadsheet
Communications & Networking 1 4 (9.524 %) TCP/IP 2 3 (7.143 %) DNS 3 2 (4.762 %) VPN 4 1 (2.381 %) Internet 4 1 (2.381 %) Broadband	General 1 4 (9.524 %) Health 2 3 (7.143 %) Telecoms 3 2 (4.762 %) Education 4 1 (2.381 %) Finance 4 1 (2.381 %) Legal
Miscellaneous 1 2 (4.762 %) NHS 2 1 (2.381 %) PACS 2 1 (2.381 %) PDA 2 1 (2.381 %) Video Conferencing	Operating Systems 1 27 (64.29 %) Windows 2 19 (45.24 %) Windows XP 3 14 (33.33 %) Windows 2000 4 1 (2.381 %) Windows Server 2003 4 1 (2.381 %) Windows Mobile
Processes & Methodologies 1 11 (26.19 %) ITIL 2 5 (11.90 %) Service Management 3 2 (4.762 %) Problem Management 4 1 (2.381 %) Service Delivery 4 1 (2.381 %) Change Management 4 1 (2.381 %) ITSM 4 1 (2.381 %) Incident Management	Qualifications 1 2 (4.762 %) MCP 1 2 (4.762 %) Microsoft Certification 2 1 (2.381 %) ITIL Certification
Quality Assurance & Compliance 1 3 (7.143 %) SLA	System Software 1 22 (52.38 %) Active Directory
Systems Management 1 4 (9.524 %) Systems Management Server (SMS)	Vendors 1 13 (30.95 %) Microsoft 2 3 (7.143 %) HP 2 3 (7.143 %) Lotus 3 2 (4.762 %) Novell