The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 109 109 66
Rank change year-on-year
0 -43
Contract jobs requiring a Service Desk Analyst 35 20 47
As % of all contract IT jobs located in Yorkshire 1.20% 0.78% 2.29%
As % of the Job Titles category 1.30% 0.83% 2.42%
Number of daily rates quoted 8 9 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£123 £105 £115
Average daily rate % change year-on-year
+16.66% -8.69%
90% offered a daily rate of more than £108 £90 £106
10% offered a daily rate of more than £125 £140 £120
UK excluding London average daily rate £123 £110 £103
% change year-on-year
+11.81% +7.31%
Number of hourly rates quoted 12 4 18
Average hourly rate £11.25 £17.50 £11.50
Average hourly rate % change year-on-year
-35.71% +52.17%
90% offered a hourly rate of more than £9.00 £10.00 £8.76
10% offered a hourly rate of more than £19.40 £25.00 £111.50
UK excluding London average hourly rate £12.40 £13.58 £12.00
% change year-on-year
-8.70% +13.18%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2692 2397 1939
As % of all contract IT jobs located in Yorkshire 92.41% 93.56% 94.45%
Number of daily rates quoted 1693 1512 961
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £225 £210 £180
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 126 120 140
Average hourly rate £13.00 £14.00 £13.00
Average hourly rate % change year-on-year
-7.14% +7.69%
90% offered a hourly rate of more than £9.00 £10.00 £10.00
10% offered a hourly rate of more than £38.00 £35.00 £34.00
UK excluding London average hourly rate £16.50 £17.25 £17.50
% change year-on-year
-4.34% -1.42%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 21 April 2015.

Service Desk Analyst Hourly Rate Histogram in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +1 17 £125 +25.00% 3
South Yorkshire -8 7 £105 +16.66% 2
North Yorkshire -2 5 £115 -17.85%
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 21 April 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 36 (64.29%) Windows
2 32 (57.14%) Microsoft
3 27 (48.21%) Windows 7
4 24 (42.86%) Active Directory
4 24 (42.86%) MS Office
5 16 (28.57%) ITIL
5 16 (28.57%) MS Excel
6 12 (21.43%) SLA
7 11 (19.64%) Service Management
8 9 (16.07%) Incident Management
9 8 (14.29%) Law
9 8 (14.29%) Legal
10 7 (12.50%) NHS
10 7 (12.50%) Windows XP
10 7 (12.50%) MS Exchange
10 7 (12.50%) Windows Server 2008
11 6 (10.71%) LAN
12 5 (8.93%) Windows Server 2003
13 4 (7.14%) Citrix
13 4 (7.14%) Microsoft Certification
13 4 (7.14%) Windows 8
14 3 (5.36%) LANDesk
14 3 (5.36%) WAN
14 3 (5.36%) UNIX
15 2 (3.57%) .NET
15 2 (3.57%) ADSL
15 2 (3.57%) Adobe
15 2 (3.57%) Internet
15 2 (3.57%) ITSM
15 2 (3.57%) Service Delivery

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 21 April 2015, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.50%) MS Exchange
2 1 (1.79%) IIS
2 1 (1.79%) IBM Notes
2 1 (1.79%) Tomcat
Applications
1 24 (42.86%) MS Office
2 16 (28.57%) MS Excel
Communications & Networking
1 6 (10.71%) LAN
2 3 (5.36%) WAN
3 2 (3.57%) ADSL
3 2 (3.57%) Internet
4 1 (1.79%) ISDN
4 1 (1.79%) SMTP
4 1 (1.79%) DNS
Database & Business Intelligence
1 1 (1.79%) SQL Server
1 1 (1.79%) Crystal Reports
1 1 (1.79%) SQL Server 2005
General
1 8 (14.29%) Law
1 8 (14.29%) Legal
2 1 (1.79%) Billing
2 1 (1.79%) Local Government
2 1 (1.79%) Dutch Language
2 1 (1.79%) German Language
2 1 (1.79%) Back Office
Libraries, Frameworks & Software Standards
1 2 (3.57%) .NET
2 1 (1.79%) CSS
2 1 (1.79%) XMPP
2 1 (1.79%) HTML
Miscellaneous
1 7 (12.50%) NHS
2 2 (3.57%) iPhone
3 1 (1.79%) Analytical Skills
3 1 (1.79%) Management Information System
3 1 (1.79%) Smartphone
3 1 (1.79%) Statistics
3 1 (1.79%) Informatics
3 1 (1.79%) Video Conferencing
Operating Systems
1 36 (64.29%) Windows
2 27 (48.21%) Windows 7
3 7 (12.50%) Windows XP
3 7 (12.50%) Windows Server 2008
4 5 (8.93%) Windows Server 2003
5 4 (7.14%) Windows 8
6 3 (5.36%) UNIX
7 1 (1.79%) Windows Server 2012
7 1 (1.79%) Red Hat Enterprise Linux
7 1 (1.79%) AIX
7 1 (1.79%) Solaris
7 1 (1.79%) Linux
Processes & Methodologies
1 16 (28.57%) ITIL
2 11 (19.64%) Service Management
3 9 (16.07%) Incident Management
4 2 (3.57%) ITSM
4 2 (3.57%) Service Delivery
4 2 (3.57%) Time Management
5 1 (1.79%) Customer Engagement
5 1 (1.79%) CQRS
5 1 (1.79%) Coaching
5 1 (1.79%) Change Management
5 1 (1.79%) E-Commerce
5 1 (1.79%) Problem Management
Qualifications
1 4 (7.14%) Microsoft Certification
2 1 (1.79%) ITIL Certification
2 1 (1.79%) MOS
2 1 (1.79%) MCDST
2 1 (1.79%) Degree
Quality Assurance & Compliance
1 12 (21.43%) SLA
2 1 (1.79%) QA
System Software
1 24 (42.86%) Active Directory
Vendors
1 32 (57.14%) Microsoft
2 4 (7.14%) Citrix
3 3 (5.36%) LANDesk
4 2 (3.57%) Adobe
5 1 (1.79%) HP
5 1 (1.79%) Polycom
5 1 (1.79%) Tandberg
5 1 (1.79%) Lotus
5 1 (1.79%) Red Hat
5 1 (1.79%) VMware
5 1 (1.79%) Cisco
East Riding
Oscar Associates (UK) Ltd
Rate: £12 - £13 per hour
Posted: 3 days ago