The statistics below represent IT contracts advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / Yorkshire
Rank 90 100 101
Rank change year-on-year
+10 +1
Contract jobs requiring a Service Desk Analyst 37 35 29
As % of all contract IT jobs located in Yorkshire 1.68% 1.24% 1.14%
As % of the Job Titles category 1.74% 1.29% 1.19%
Number of daily rates quoted 15 30 10
Median daily rate £125 £119 £114
Median daily rate % change year-on-year
+5.26% +4.39%
90% offered a daily rate of more than £110 £99 £107
10% offered a daily rate of more than £309 £150 £126
UK excluding London median daily rate £130 £130 £125
% change year-on-year
- +4.00%
Number of hourly rates quoted 10 5 14
Median hourly rate £11.38 £12.30 £10.00
Median hourly rate % change year-on-year
-7.52% +23.00%
90% offered a hourly rate of more than £8.82 £10.92 £9.00
10% offered a hourly rate of more than £13.05 £13.60 £13.00
UK excluding London median hourly rate £12.00 £13.00 £12.00
% change year-on-year
-7.69% +8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2130 2709 2430
As % of all contract IT jobs located in Yorkshire 96.95% 95.83% 95.33%
Number of daily rates quoted 1349 1768 1574
Median daily rate £400 £375 £365
Median daily rate % change year-on-year
+6.66% +2.73%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £538 £550 £475
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 99 104 121
Median hourly rate £13.50 £13.81 £12.50
Median hourly rate % change year-on-year
-2.24% +10.48%
90% offered a hourly rate of more than £10.30 £10.20 £9.08
10% offered a hourly rate of more than £22.50 £32.50 £25.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of IT contracts across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 21 February 2017.

Service Desk Analyst Daily Rate Histogram in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +20 24 £125 +13.63% 3
North Yorkshire +12 11 £115 -23.33% 2
East Yorkshire - 2 - - 1
South Yorkshire -4 1 £110 -31.25% 1
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 21 February 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 42 (50.00%) Windows
2 41 (48.81%) ITIL
3 40 (47.62%) Active Directory
4 30 (35.71%) Microsoft
5 28 (33.33%) Windows 7
6 24 (28.57%) MS Office
7 20 (23.81%) SLA
8 17 (20.24%) Legal
8 17 (20.24%) Problem Management
9 16 (19.05%) MS Excel
10 15 (17.86%) ITSM
11 14 (16.67%) Finance
12 13 (15.48%) Service Management
12 13 (15.48%) Windows XP
12 13 (15.48%) Blackberry
12 13 (15.48%) iPhone
13 12 (14.29%) Incident Management
13 12 (14.29%) iPad
13 12 (14.29%) Blackberry Enterprise Server
14 10 (11.90%) Security Cleared
15 8 (9.52%) SC Cleared
15 8 (9.52%) Microsoft Certification
15 8 (9.52%) MS Exchange
16 7 (8.33%) ITIL Certification
17 6 (7.14%) Service Delivery
17 6 (7.14%) Exchange Server 2007
18 5 (5.95%) VMware Infrastructure
18 5 (5.95%) Windows Server
18 5 (5.95%) Exchange Server 2013
18 5 (5.95%) Root Cause Analysis

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (14.29%) Blackberry Enterprise Server
2 8 (9.52%) MS Exchange
3 6 (7.14%) Exchange Server 2007
4 5 (5.95%) Exchange Server 2013
Applications
1 24 (28.57%) MS Office
2 16 (19.05%) MS Excel
Cloud Services
1 1 (1.19%) Amazon AWS
1 1 (1.19%) Cloud Computing
1 1 (1.19%) IaaS
1 1 (1.19%) Microsoft Azure
Communications & Networking
1 5 (5.95%) Internet
2 1 (1.19%) DHCP
2 1 (1.19%) DNS
2 1 (1.19%) Firewall
2 1 (1.19%) Remote Desktop
2 1 (1.19%) Skype
2 1 (1.19%) TCP/IP
General
1 17 (20.24%) Legal
2 14 (16.67%) Finance
3 3 (3.57%) Retail
4 1 (1.19%) Aerospace
4 1 (1.19%) French Language
4 1 (1.19%) German Language
4 1 (1.19%) Italian Language
4 1 (1.19%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.19%) Web Services
Miscellaneous
1 13 (15.48%) Blackberry
1 13 (15.48%) iPhone
2 12 (14.29%) iPad
3 4 (4.76%) Analytical Skills
4 3 (3.57%) NHS
5 2 (2.38%) Data Centre
6 1 (1.19%) Data Protection Act
6 1 (1.19%) e-Learning
6 1 (1.19%) Management Information System
6 1 (1.19%) Private Cloud
6 1 (1.19%) Security Operations Centre
6 1 (1.19%) Smartphone
Operating Systems
1 42 (50.00%) Windows
2 28 (33.33%) Windows 7
3 13 (15.48%) Windows XP
4 5 (5.95%) Windows Server
5 1 (1.19%) Linux
5 1 (1.19%) Unix
5 1 (1.19%) Windows 10
5 1 (1.19%) Windows 8
5 1 (1.19%) Windows Vista
Processes & Methodologies
1 41 (48.81%) ITIL
2 17 (20.24%) Problem Management
3 15 (17.86%) ITSM
4 13 (15.48%) Service Management
5 12 (14.29%) Incident Management
6 6 (7.14%) Service Delivery
7 5 (5.95%) Business Analysis
7 5 (5.95%) Root Cause Analysis
7 5 (5.95%) SDLC
8 4 (4.76%) Agile Software Development
8 4 (4.76%) Use Case
8 4 (4.76%) Waterfall
8 4 (4.76%) Workflow
8 4 (4.76%) Workflow Analysis
9 3 (3.57%) Service Continuity Management
10 2 (2.38%) Change Management
10 2 (2.38%) Continuous Improvement
10 2 (2.38%) ITIL V3
10 2 (2.38%) Migration
11 1 (1.19%) Stakeholder Management
Qualifications
1 10 (11.90%) Security Cleared
2 8 (9.52%) Microsoft Certification
2 8 (9.52%) SC Cleared
3 7 (8.33%) ITIL Certification
4 3 (3.57%) MOS
5 1 (1.19%) ITIL Foundation Certificate
5 1 (1.19%) MCDST
5 1 (1.19%) MCP
Quality Assurance & Compliance
1 20 (23.81%) SLA
2 1 (1.19%) QA
System Software
1 40 (47.62%) Active Directory
2 5 (5.95%) VMware Infrastructure
3 2 (2.38%) Virtual Machines
Systems Management
1 1 (1.19%) Nagios
1 1 (1.19%) OpenView
1 1 (1.19%) SCCM
Vendors
1 30 (35.71%) Microsoft
2 5 (5.95%) VMware
3 2 (2.38%) Cisco
3 2 (2.38%) ServiceNow
4 1 (1.19%) Citrix
4 1 (1.19%) HP
4 1 (1.19%) Mitel