The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 107 85 88
Rank change year-on-year
-22 +3
Contract jobs requiring a Service Desk Analyst 16 29 43
As % of all contract IT jobs located in Yorkshire 0.62% 1.28% 1.70%
As % of the Job Titles category 0.67% 1.37% 1.80%
Number of daily rates quoted 2 4 10
Average daily rate
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£90 £109 £90
Average daily rate % change year-on-year
-17.70% +20.83%
90% offered a daily rate of more than £85 £98 £90
10% offered a daily rate of more than £94 £191 £148
UK excluding London average daily rate £125 £94 £110
% change year-on-year
+33.33% -14.77%
Number of hourly rates quoted 12 8 14
Average hourly rate £12.50 £10.10 £13.50
Average hourly rate % change year-on-year
+23.76% -25.18%
90% offered a hourly rate of more than £10.01 £8.43 £9.65
10% offered a hourly rate of more than £19.60 £11.85 £22.35
UK excluding London average hourly rate £12.50 £12.50 £13.00
% change year-on-year
- -3.84%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2402 2118 2385
As % of all contract IT jobs located in Yorkshire 92.49% 93.35% 94.53%
Number of daily rates quoted 1469 1216 1149
Average daily rate £350 £325 £330
Average daily rate % change year-on-year
+7.69% -1.51%
90% offered a daily rate of more than £225 £213 £175
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 139 118 143
Average hourly rate £13.00 £14.00 £16.00
Average hourly rate % change year-on-year
-7.14% -12.50%
90% offered a hourly rate of more than £9.50 £10.00 £10.00
10% offered a hourly rate of more than £25.00 £35.00 £26.45
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Daily Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Hourly Rate Trend in Yorkshire

Service Desk Analyst
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 25 November 2014.

Service Desk Analyst Hourly Rate Histogram in Yorkshire

Service Desk Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire 0 6 - - 2
West Yorkshire -25 6 £95 -15.55% 6
North Yorkshire - 1 - - 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 November 2014, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 32 (54.24%) Active Directory
2 31 (52.54%) Windows
3 29 (49.15%) Microsoft
4 19 (32.20%) ITIL
4 19 (32.20%) MS Excel
5 16 (27.12%) Windows 7
6 14 (23.73%) SLA
7 13 (22.03%) Service Management
8 11 (18.64%) MS Office
9 10 (16.95%) MS Exchange
9 10 (16.95%) Citrix
10 8 (13.56%) Windows XP
10 8 (13.56%) Incident Management
11 6 (10.17%) Internet
12 5 (8.47%) Windows Server 2003
12 5 (8.47%) Change Management
13 4 (6.78%) Problem Management
13 4 (6.78%) Root Cause Analysis
13 4 (6.78%) Remedy
14 3 (5.08%) Blackberry
14 3 (5.08%) Blackberry Enterprise Server
14 3 (5.08%) CA
14 3 (5.08%) Unicenter
14 3 (5.08%) Red Hat
14 3 (5.08%) HP
14 3 (5.08%) TCP/IP
14 3 (5.08%) C
14 3 (5.08%) UNIX
14 3 (5.08%) Linux
14 3 (5.08%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 25 November 2014, IT contractor jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.95%) MS Exchange
2 3 (5.08%) Blackberry Enterprise Server
2 3 (5.08%) Exchange Server 5.5
2 3 (5.08%) Exchange Server 2007
3 2 (3.39%) SharePoint
Applications
1 19 (32.20%) MS Excel
2 11 (18.64%) MS Office
Business Applications
1 3 (5.08%) Remedy AR System
Communications & Networking
1 6 (10.17%) Internet
2 3 (5.08%) TCP/IP
Database & Business Intelligence
1 2 (3.39%) Crystal Reports
General
1 2 (3.39%) Finance
1 2 (3.39%) Mandarin Language
1 2 (3.39%) Cantonese Language
1 2 (3.39%) French Language
1 2 (3.39%) Norwegian Language
2 1 (1.69%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.69%) .NET
Miscellaneous
1 3 (5.08%) Blackberry
1 3 (5.08%) Analytical Skills
2 2 (3.39%) NHS
3 1 (1.69%) iPhone
3 1 (1.69%) Social Media
3 1 (1.69%) Video Conferencing
3 1 (1.69%) Management Information System
Operating Systems
1 31 (52.54%) Windows
2 16 (27.12%) Windows 7
3 8 (13.56%) Windows XP
4 5 (8.47%) Windows Server 2003
5 3 (5.08%) UNIX
5 3 (5.08%) Linux
5 3 (5.08%) Windows Server 2008
5 3 (5.08%) Red Hat Enterprise Linux
6 2 (3.39%) Windows NT
Processes & Methodologies
1 19 (32.20%) ITIL
2 13 (22.03%) Service Management
3 8 (13.56%) Incident Management
4 5 (8.47%) Change Management
5 4 (6.78%) Problem Management
5 4 (6.78%) Root Cause Analysis
6 2 (3.39%) Validation
6 2 (3.39%) WFM
6 2 (3.39%) Time Management
6 2 (3.39%) Continuous Improvement
7 1 (1.69%) Service Delivery
7 1 (1.69%) Data Entry
Programming Languages
1 3 (5.08%) C
Qualifications
1 3 (5.08%) SC Cleared
1 3 (5.08%) Security Cleared
2 2 (3.39%) ITIL Foundation Certificate
3 1 (1.69%) Microsoft Certification
3 1 (1.69%) ITIL Certification
3 1 (1.69%) Degree
Quality Assurance & Compliance
1 14 (23.73%) SLA
System Software
1 32 (54.24%) Active Directory
Systems Management
1 3 (5.08%) Unicenter
2 1 (1.69%) SCOM
2 1 (1.69%) DameWare
Vendors
1 29 (49.15%) Microsoft
2 10 (16.95%) Citrix
3 4 (6.78%) Remedy
4 3 (5.08%) CA
4 3 (5.08%) Red Hat
4 3 (5.08%) HP
4 3 (5.08%) VMware
5 2 (3.39%) Dell
East Riding
Experis Ltd
Rate: £80.00 - £88.00 per day
Posted: 4 days ago
Hull, North Humberside
Senitor Associates
Rate: £8 - £12 per hour
Posted: 4 days ago
Sheffield, South Yorkshire
Venturi
Rate: £8 - £12 per hour
Posted: 6 days ago