The table below looks at the statistics for Service Desk Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Desk Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 137 135 116
Rank change year-on-year
-2 -19
Contract jobs citing Service Desk Management 4 9 4
As % of all contract IT jobs located in Yorkshire 0.14% 0.31% 0.17%
As % of the Processes & Methodologies category 0.17% 0.37% 0.23%
Number of daily rates quoted 2 2 0
Median daily rate £245 £230 -
Median daily rate % change year-on-year
+6.52% -
UK excluding London median daily rate £180 £350 £320
% change year-on-year
-48.57% +9.37%
Number of hourly rates quoted 0 4 1
Median hourly rate - £11.25 £13.00
Median hourly rate % change year-on-year
- -13.46%
UK excluding London median hourly rate £20.50 £11.25 £13.00
% change year-on-year
+82.22% -13.46%
Service Desk Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2389 2416 1776
As % of all contract IT jobs located in Yorkshire 85.29% 82.60% 76.85%
Number of daily rates quoted 1654 1694 1169
Median daily rate £425 £365 £345
Median daily rate % change year-on-year
+16.43% +5.79%
90% offered a daily rate of more than £313 £275 £225
10% offered a daily rate of more than £550 £500 £462
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 35 53 54
Median hourly rate £17.38 £15.39 £15.39
Median hourly rate % change year-on-year
+12.89% +0.03%
90% offered a hourly rate of more than £11.00 £10.50 £10.00
10% offered a hourly rate of more than £35.20 £45.00 £40.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Desk Management
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Service Desk Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Yorkshire

Service Desk Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Management across the Yorkshire region.

Service Desk Management Daily Rate Trend in Yorkshire

Service Desk Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Management across the Yorkshire region over the 3 months to 28 June 2016.

Service Desk Management Daily Rate Histogram in Yorkshire

Service Desk Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Management across the Yorkshire region.

Service Desk Management Hourly Rate Trend in Yorkshire

Service Desk Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the Yorkshire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -8 3 £350 +52.17%
Service Desk Management
England

Service Desk Management
Top 16 Related IT Skills in Yorkshire

For the 6 months to 28 June 2016, IT contractor jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Desk Management.

1 4 (100.00%) ITIL
2 3 (75.00%) ITIL Certification
2 3 (75.00%) Finance
2 3 (75.00%) Stakeholder Management
2 3 (75.00%) Incident Management
3 2 (50.00%) Service Delivery
4 1 (25.00%) Windows 10
4 1 (25.00%) Apple
4 1 (25.00%) Windows
4 1 (25.00%) MS Excel
4 1 (25.00%) Windows XP
4 1 (25.00%) Microsoft
4 1 (25.00%) Active Directory
4 1 (25.00%) Office 365
4 1 (25.00%) Android
4 1 (25.00%) Root Cause Analysis

Service Desk Management
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) MS Excel
Cloud Services
1 1 (25.00%) Office 365
General
1 3 (75.00%) Finance
Job Titles
1 3 (75.00%) Service Desk Manager
1 3 (75.00%) Service Manager
2 2 (50.00%) Applications Manager
2 2 (50.00%) Delivery Manager
2 2 (50.00%) Infrastructure Delivery Manager
2 2 (50.00%) Infrastructure Manager
2 2 (50.00%) Infrastructure Services Manager
2 2 (50.00%) Services Delivery Manager
3 1 (25.00%) 1st Line Support
3 1 (25.00%) Active Directory Support
Operating Systems
1 1 (25.00%) Android
1 1 (25.00%) Windows
1 1 (25.00%) Windows 10
1 1 (25.00%) Windows XP
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Incident Management
2 3 (75.00%) Stakeholder Management
3 2 (50.00%) Service Delivery
4 1 (25.00%) Root Cause Analysis
Qualifications
1 3 (75.00%) ITIL Certification
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Apple
1 1 (25.00%) Microsoft