The first table below looks at the demand for Service Desk Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Management over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Management
Rank 108 116 -
Rank change year-on-year
+8 -
Contract jobs citing Service Desk Management 4 1 0
As % of all contract IT jobs located in Yorkshire 0.17% 0.047% -
As % of the Processes & Methodologies category 0.23% 0.066% -
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £320 - £285
Number of hourly rates quoted 1 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £13.00 £11.50 -
% change year-on-year
+13.04% -
Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1709 1525 1806
As % of all contract IT jobs located in Yorkshire 73.73% 71.83% 70.80%
Number of daily rates quoted 1071 831 988
Average daily rate £350 £325 £338
Average daily rate % change year-on-year
+7.69% -3.70%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £459 £450 £453
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 53 63 52
Average hourly rate £15.00 £38.50 £17.25
Average hourly rate % change year-on-year
-61.03% +123.18%
90% offered a hourly rate of more than £10.00 £13.50 £12.50
10% offered a hourly rate of more than £30.00 £45.00 £41.30
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Desk Management
England

Service Desk Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Yorkshire

Service Desk Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Management across the Yorkshire region.

Service Desk Management Daily Rate Trend in Yorkshire

Service Desk Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Management across the Yorkshire region.

Service Desk Management Hourly Rate Trend in Yorkshire

Service Desk Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Management within the Yorkshire region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +2 3 - - 1
South Yorkshire - 1 - -
Service Desk Management
England

Service Desk Management
Top 17 Related IT Skills in Yorkshire

For the 6 months to 23 July 2014, IT contractor jobs across the Yorkshire region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Desk Management.

1 4 (100.00%) MS Office
1 4 (100.00%) Windows
1 4 (100.00%) Windows XP
2 3 (75.00%) Windows 2000
2 3 (75.00%) ITIL
2 3 (75.00%) Windows NT
2 3 (75.00%) Infrastructure Management
3 2 (50.00%) Service Management
3 2 (50.00%) Incident Management
3 2 (50.00%) Problem Management
3 2 (50.00%) Citrix
3 2 (50.00%) Project Management
4 1 (25.00%) SLA
4 1 (25.00%) Microsoft
4 1 (25.00%) MS Excel
4 1 (25.00%) Windows 7
4 1 (25.00%) VMware

Service Desk Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Yorkshire region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Applications
1 4 (100.00%) MS Office
2 1 (25.00%) MS Excel
Job Titles
1 3 (75.00%) Service Manager
1 3 (75.00%) Service Desk Manager
2 1 (25.00%) Field Engineer
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows XP
2 3 (75.00%) Windows 2000
2 3 (75.00%) Windows NT
3 1 (25.00%) Windows 7
Processes & Methodologies
1 3 (75.00%) ITIL
1 3 (75.00%) Infrastructure Management
2 2 (50.00%) Project Management
2 2 (50.00%) Service Management
2 2 (50.00%) Incident Management
2 2 (50.00%) Problem Management
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 2 (50.00%) Citrix
2 1 (25.00%) VMware
2 1 (25.00%) Microsoft