Global Customer Care Analyst (Supplier/Customer Technical Support 1st & 2nd line)
London Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JAGGAER
management, and efficient accounts payable solutions. WHAT WE ARE LOOKING FOR: As a Global Customer Care Analyst, you are responsible for first-level technical support for assigned JAGGAER product lines. Support Analysts maintain close relationships with key client contacts and use their technical … over time. Ability to learn complex software – committed to being a lifelong learner. Ability to create, follow and execute documented procedures – create knowledgebase articles / content. Ability to work on multiple projects under tight time constraints – multitasking is essential to this role. Excellent analytical and problem-solving skills. Ability … passionate, humble, empathic, accountable, and transparent with the customer and co-workers to transcend the customer experience. EEO: JAGGAER is a proud equal opportunity / affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or more »
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