25 1st Line Engineer Jobs in England

1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Office based in Havant Salary up to £25,000 This 1st Line Support Engineer/First Line Support Engineer … to deliver a transformative, modern workplace environment. Package Salary up to £25,000 23 days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Responsibilities … tickets and phone calls with clients Attending client sites to troubleshoot and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Requirements: First more »

1st Line Engineer - £24-26K - Northampton An established client of ours in the education sector are looking for a 1st Line Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1st line support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN Mobile Device … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1st Line Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for this role more »

1st Line Support Engineer - Up to 25K Worcester Salary up to - 25K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven 1st Line Support Engineer to join … their team. As a 1st line Engineer you will be working on the technical service desk, assisting clients from across the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT … career or an experienced 1st Line engineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. Essential experience: * Microsoft * Windows Server (2012 - 2019) * Active Directory * Office 365 * DNS/DHCP/TCP/IP * Networking * CompTIA Network+ more »

1st Line Support Engineer Peterborough £22k to £24k My customer requires an experienced 1st line support engineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support for their Office in Peterborough. Supporting … based environment working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1st Line Support Engineer: 1- 2 years’ experience in 1st Line Support Engineer/Deskside Support … Engineer role MSP experience or a customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging … or escalation Referencing and updating client documentation and user guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience … Managed Service Providers, please apply with an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1st Line, First Line, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford more »

1st Line PKI Engineer Brief Overview of role/project: Are you dynamic, self-motivated, and a team player with a customer-focused mind-set? Knowledge and understanding of routers, switches and firewalls would be advantageous, attention to detail with right first-time attitude is … We are looking for someone with a Flexible, Dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team 1st Line PKI engineer to add value to an existing technically diverse team of engineers, with a right 1st time … the PKI CA Certificate renewals. For the successful candidate we will also provide Development and Progression for you to deliver a mixture of general 1st line network support activities and Impact assessments alongside your primary function. Mandatory Skills (Candidate must have all) : 1st Line more »

1st Line IT Support Engineer Up to £26k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1st Line Engineer! After the business has gained new organic client growth, this is a … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1st line duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »

More details IT Engineer 1st line – Bristol Salary: From £24,000 per annum depending on experience Contract: Permanent Location: Office based at our Bristol hub Our Office address is: 4 Portwall Lane, Bristol, BS1 6NB Jisc is the UK digital, data and technology agency focused … empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: As an IT Engineer 1st line, on our shared internal IT service desk, you will be responsible for providing excellent customer service as Jisc’s first line … span the complete ITIL process and Service Design through to Continuous Improvement, and you will learn the role of a first-class IT Engineer through training, documentation and hands on development. Due to the nature of the role, you will be full-time office based at our Bristol more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point … of contact to all end users, including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. … This position would be the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point … of contact to all end users, including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. … This position would be the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to more »

1st Line PKI Engineer Brief Overview of role/project: Are you dynamic, self-motivated, and a team player with a customer-focused mind-set? Knowledge and understanding of routers, switches and firewalls would be advantageous, attention to detail with right first-time attitude is … We are looking for someone with a Flexible, Dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team 1st Line PKI engineer to add value to an existing technically diverse team of engineers, with a right 1st time … the PKI CA Certificate renewals. For the successful candidate we will also provide Development and Progression for you to deliver a mixture of general 1st line network support activities and Impact assessments alongside your primary function. Mandatory Skills (Candidate must have all) : Attention to detail with right more »

We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point to our … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. We are more »

1st Line IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for … a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This more »

We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience … in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate more »

Role: 1st Line NOC Engineer Location: Redhill/Hybrid Salary: £23,000 plus shift allowance In Technology group are proud to be working with a leading managed service provider, specialists in connectivity and the latest network solutions who are currently on the hunt for a … 1st line NOC engineer to be to first point of contact for any networking issues. This is an excellent opportunity for an experienced IT support engineer with knowledge and a passion for networking to move into a connectivity and network specific role. The … Knowldgable in networking (TCP/IP, DNS, DHCP) Knowledgeable in WAN/LAN This is an excellent opportunity to develop as a network engineer in a network focussed environment where you will be nurtured and put through certifications along the way!! If you are interested and would like more »

1st Line IT Systems Engineer Full Time, Permanent £30,000 - £32,000 Devizes Are you a proactive, initiative-taking individual? Do you have exceptional attention to detail? If the answer is YES, then we want to hear from you! Our esteemed client is looking for … and leverage applications like Salesforce and NetSuite to create sophisticated reports and dashboards. Undertake the installation and management of network equipment and wiring. Provide 1st line support to all business users Contribute actively to various data and system integration initiatives. Skillfully establish new user setups on a more »

Job Title: 1st Line Support Engineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical support to more »

Job Title: 1st Line Support Engineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical support to more »

st/2 nd line Line Engineer (MSP) Cambridge/St Ives Major IT and Digital have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering … around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 1 st/2 nd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate will … environment ideally managed services with at least 2 years commercial experience in a similar technical support and client facing role. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge including system networks, installation, maintenance, cloud knowledge including system more »

I'm currently hiring for a 1st Line Engineer on behalf of a Managed Services Provider based in Havant. You will be responsible for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with: - Windows 10/ more »

Our client is seeking a 1st Line Service Desk Engineer who will act as the first point of contact for IT-related queries from across their client base. You will have the following experience: Previous experience providing IT support. Exemplary customer service and problem-solving … other stakeholders, act as the first point of contact for technical service requests, log and maintain chronological details throughout a service ticket lifecycle. provide 1st line diagnosis and resolution with a high level of first-time fixes, respond appropriately to more complex problems through escalation, prioritise and more »

1st line Support Engineer Permanent £22,000 - £25,000 Location – Chippenham 37.5 hours per week You will be an IT Support Engineer with 1-2 years of service desk/Desktop support experience or be looking to progress from an entry level IT … operating procedures and knowledge base Troubleshooting and resolving basic technical issues Ensuring customers are provided with regular updates, and progression is made in line with Service Level Targets Ensuring that all actions and diagnostics performed are recorded accurately in the Service Management Tool Building, installation and configuration of more »

to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1st line support 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of-hours support more »

They are looking for a candidate who possesses fantastic customer engagement skills. You will provide front-line response to clients, taking request details and setting their expectations as well as coordinating tickets … to the right engineers in-house or supporting the client directly to resolve their issue. Role Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services … projects to rollout anti-virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1st line tasks such as setting up desktops/laptops Training The new Microsoft Azure Cloud Support Specialist Level 3 programme has been more »

you don’t want to miss out on. Duties will involve raising tickets. Role Duties & Responsibilities (will include but not be limited to): Providing 1st Line Support Troubleshooting and analysing data Configure hardware, firewalls, routers and switches Perform diagnosis on endpoints and customer servers Full training and more »