St. Albans, Hertfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, ServiceDesk, 1stline, COR5693 An excellent, award winning company seeks a Support Analyst/ServiceDeskAnalyst – with some existing commercial IT experience - for a varied role within a dynamic … will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based … , include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows 10 and more »
Junior/Trainee Help DeskFirstLine Technical Support Analyst/ServiceDesk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a … all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help DeskFirstLine Technical Support Analyst/ServiceDesk Engineer who has an interest in developing an … IT career with excellent customer service and communication skills. The ServiceDesk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Deskmore »
market leader within its field and rightly prides itself on its cutting-edge services and technology. They are currently looking to expand the ServiceDesk team by employing individuals with an excellent customer service attitude and a working knowledge of IT. Please note this … interest in technology and a love of helping people solve problems. Full training on all products will be given. The role is to provide 1stline support and customer care to external customers from within a variety of sectors, this will include support on bespoke products alongside … Our client is looking for passionate and committed people to be a part of their growth journey. Responsibilities: Work as a member of the 1stline response team to log calls and update contacts made to the ServiceDesk Taking ownership of issues more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Benefits + Training + Hybrid work
Customer Support Specialist, ServiceDeskAnalyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/ServiceDeskAnalyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and more »