Jobs 1 to 2 of 2

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 6 days ago

1st Line Support Analyst

Cambridge, Cambridgeshire -
Arcus Global
18k-23k + Benefits. Reporting To: Technical Support Team Manager. Location: Cambridge. Contract: Permanent. Role Summary... Your primary focus will be customer satisfaction, ensuring our customers get the most efficient and professional service possible. You will be on the front line handling support tickets and phone calls as they come in...
Salary: From £18,000 to £23,000 per annum + Benefits
Posted: 6 days ago