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1st Line Support Analyst, Customer Service, Support Engineer

Major Tasks and Activities to be undertaken by the Service Desk Analyst: - Log all incidents and service requests raised to an agreed standard of detail - Follow agreed Service Desk Processes - First line fixing of faults to an agreed percentage - Perform customer facing role, focused on delivering against established SLA performance...
Southampton, Hampshire -
Haybrook IT Resourcing Ltd
Rate: Up to £12.50 per hour
Posted: 7 hours ago