Jobs 1 to 2 of 2

1st Line Support Analyst

City, London -
TalentFlow
Ownership and progression of all support calls to timely and efficient resolution/customer SLA's... Ensuring SLA’s are adhered too... Follow approved procedures with regard to change control and documentation standards... Provide regular status reports highlighting current and potential risks to the customer SLA... Desktop support on Windows ( XP &...
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago

1st Line / 2nd Line Technical Support / Helpdesk Analyst - RBI Global

South West London -
Reed Business Information Ltd
Mobile platform support (Blackberry, iOS, Windows Mobile, Android) Mentor & support junior members of the Onsite service delivery team... Mobile platform support (Blackberry, iOS, Windows Mobile, Android) Technical experience of the Apple Mac platform... Microsoft Active Directory - Supporting and administration... ITIL knowledge or ITIL Foundation certification... Familiarity with Business Continuity Planning &...
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 5 days ago