Jobs 1 to 2 of 2

1st Line Support Analyst - Evening work

Edinburgh, Midlothian -
Harvey Nash plc
Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's... You will have strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or with equivalent...
Salary: £17000 - £20000 per annum
Posted: 16 hours ago

1st Line Support - Helpdesk Analyst

Dundee -
Recruitment Genius
To ensure log SLA targets are maintained through proactive management of individual and team calls... Key skills and requirements needed: - It is essential to have an HNC/HND but preference will be given to those at degree level (IT related) - Ideally a minimum 1 years commercial experience or work placement...
Salary: £18000 - £21000 per annum
Posted: Yesterday