Jobs 1 to 4 of 4

1st Line Support - Helpdesk Analyst

Dundee -
Recruitment Genius
To ensure log SLA targets are maintained through proactive management of individual and team calls... Key skills and requirements needed: - It is essential to have an HNC/HND but preference will be given to those at degree level (IT related) - Ideally a minimum 1 years commercial experience or work placement...
Salary: £18000 - £21000 per annum
Posted: 16 days ago

1st Line Technical Support Analyst (Multiple Roles)

Edinburgh, Midlothian -
Harvey Nash plc
Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's... You will have strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or with equivalent...
Salary: £17000 - £18000 per annum + excellent benefits
Posted: 2 days ago

1st Line Technical Support Analyst (Evening Work)

Edinburgh, Midlothian -
Harvey Nash plc
Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's... You will have strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or with equivalent...
Salary: £17000 - £20000 per annum
Posted: 2 days ago

1st Line Support Analyst, Support Engineer

Aberdeen, Aberdeenshire -
Haybrook IT Resourcing Ltd
Maintain ownership of Incidents, ensuringregular updates are provided to the customer and resolution according to SLA's... * VoIP/Networking/Switching/Patching. * Active Directory. * Experience of Laptop/Desktop builds - viatools such as SCCM would be beneficial. Experience in some or all of thefollowing is desirable but not essential: * Windows Server 2003/...
Rate: Up to £180 per day
Posted: 2 days ago