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1st Line support / Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
The role entails working on a busy service desk, providing 1st line support to over 4000 users, resolving queries and issues within the first instance. Password resets / remote access (desktop / Laptops / Iphone and Blackberries / Call logging, Call escalation etc. You will work to SLA's / KPI's all focussed around...
Rate: £9.00 - £11.00 per hour
Posted: 14 days ago