Jobs 1 to 2 of 2

Service Desk Analyst 1st Line Support, Help Desk Engineer

are: - Log all incidents and service requests raised to an agreed standard of detail - Follow agreed Service Desk Processes - First line fixing of faults to an agreed percentage - Perform customer facing role, focused on delivering against established SLA performance targets - To answer calls received into the Service Desk, logging all...
Southampton, Hampshire -
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 5 days ago

1st Line Support Engineer

Printer trouble shooting, Citrix/terminal server re-sets, basic ADSL troubleshooting, basic LAN/WAN connectivity troubleshooting, new user accounts, file folder permissions, AD administration, desktop... Windows configuration and support experience (MTA or above preferred) Basic Microsoft Exchange support experience. Active Directory administration... Citrix support experience. Cisco Router support experience (CCENT...
Fareham, Hampshire -
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: 6 days ago
1st Line Support Engineer Jobs in Hampshire
Median
£19,000
10% more than
£21,400