Dorset, South West, United Kingdom Hybrid / WFH Options
Paradigm Employment Services LTD
FirstLine Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to … are keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful FirstLine Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support and ensuring the smooth and efficient operation of their IT systems: Act as the first point of contact for client inquiries, delivering responsive and effective technical support via phone, email, and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems More ❯
A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users’ day-to-day IT experience, we’d love to hear from you. This is … We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role’s main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
Social network you want to login/join with: 1stLineSupportEngineer, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Transition Partners Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 … col-wide Job Description: Location: Gateshead Salary: Up to £28,500 plus benefits Are you an experienced 1stLineSupportEngineer looking for a new challenge? Our client, a well-established and growing organisation, is looking for a proactive and skilled individual to join their team. Why You'll Love This Role: Be … a range of projects. Monitor and respond to helpdesk tickets, resolving IT issues efficiently. Configure and deploy new machines for users, including upgrades and repairs. Install, configure, and support printers, drivers, and other hardware. Provide effective support for Office 365, Windows 10, and mobile devices (Android and iOS). Assist with hardware and software procurement as More ❯
FIRSTLINESUPPORTENGINEER GLOUCESTERSHIRE£25,500 - £26,125 Our client in the Technology Industry, is looking for a FirstLineSupportEngineer toplay a crucial role in providing first-line technical support to clients, troubleshooting software-related problems, and ensuring seamless installation and … commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes. RESPONSIBILITIES As a FirstLineSupportEngineer your key duties will include: Providing prompt and effective first-line technical support to clients via phone, email … interactions, technical issues, and resolutions Assisting in testing new software releases and updates to identify and report bugs REQUIRED SKILLS & EXPERIENCE To be considered for the role of FirstLineSupportEngineer , you must have: Previous experience within a Technical Support role or someone with IT qualifications who is looking for their More ❯