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Customer Service / 1st Line Support Technician

Sutton Coldfield, West Midlands (County) -
Hot Rec
In your daily duties, you will: * Provide 1st line contact technical support to customers and third party contractors * Maintain high standards of customer service * Record detailed and accurate notes within internal ticketing system * Categorise, prioritise and investigate issues - escalating only when required * Tracking of calls, keep customer informed of the...
Salary: £18k - 19k per year
Posted: 5 days ago