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1st Line IT Support Technician - Out of Hours

In your daily duties, you will: * Provide 1st line contact technical support to customers and third party contractors * Maintain high standards of customer service via email, telephone and live chat * Record detailed and accurate notes within internal ticketing system * Categorise, prioritise and investigate issues - escalating only when required * Provide administrative...
Sutton Coldfield, West Midlands (County) -
Hot Rec
Salary: £18k per year
Posted: 3 days ago
1st Line Support Technician Jobs in the West Midlands
Median
£17,500
10% more than
£18,900