Jobs 1 to 4 of 4

Helpdesk Analyst (1st Line Support Analyst Desktop SLA ITIL)

Buckingham, Buckinghamshire -
Go IT Recruitment Ltd
ESSENTIAL SKILLS / REQUIREMENTS A BSc Degree in Computer Science or a related field or equivalent HND... Technical skills in troubleshooting expertise in: Microsoft Windows XP/7/8 OS and Microsoft Office... Ability to follow procedures and adhere to Service Level Agreements (SLA’s) Ability to take ownership of issues and...
Salary: From £18,000 to £20,000 per annum + excellent benefits
Posted: 3 days ago

Call Centre/Service Desk Analyst/1st Line Support

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
KEY RESPONSIBILITIES: General responsibilities for a Service Desk Analyst: *To own the SLA for all accounts assigned to them, proactively manage incidents and seek to resolve potential problems for particular calls, following predefined procedures. *Have as strong awareness of contractual requirements and apply these to the work undertaken ensuring that...
Rate: £8.00 - £8.50 per hour
Posted: 2 days ago

Service desk Analyst/1st Line Support Analyst

Milton Keynes, Buckinghamshire -
Global Technology Solutions Ltd
As a Help Desk Analyst you will correctly record and categorise incidents within the IT Service Management tool to a high standard of accuracy and detail... Essential Knowledge & Experience for a SC Cleared Service Desk Analyst. MUST BE SC Cleared... *Working knowledge of Microsoft Operating Systems and Microsoft Office... *Analytical...
Rate: £15.00 per hour
Posted: 21 hours ago

1st Line Support/Service Desk Analyst (SC Cleared)

Milton Keynes, Buckinghamshire -
Certes Computing Ltd
We require a 1st Line Support/Service Desk Analyst (SC Cleared) for an initial 3 month contract role based on a client site in Milton Keynes to start asap... Experience of the below in an enterprise environment: MS Windows 2008/3/0 Server. MS Exchange 2003. Windows 7,8 and...
Rate: £120 - £144 per day
Posted: 4 days ago