Jobs 1 to 6 of 6

1st Line Support Analyst (ITIL) - Buckinghamshire - £25,000

Princes Risborough, Buckinghamshire -
Ashdown IT
The role will include working to ITIL standards and with all of the below: *Log and resolve calls to the helpdesk demonstrating strong customer service skills. *Windows XP / Windows 7. *MS Office Suite inc. Outlook, PowerPoint, Excel... *Networking LAN and WAN... Information Techno logy, Computer Science, Business Systems Administration (ideally...
Salary: £20000 - £25000 per annum
Posted: 6 days ago

Service Desk Analyst/1st Line Support

High Wycombe -
Hays IT - Uk Posting account
Job Description. You will be responsible for: - Own the escalation process of incidents, problems and changes which cannot be resolved at the Service Desk. These incidents must be efficiently and effectively communicated and assigned to an appropriate specialist IT staff or third party, while retaining ownership of communication with customers. -...
Rate: £10 - £14 per hour + Chance to go perm
Posted: 15 days ago

1st line Support Analyst

Milton Keynes, Buckinghamshire -
Advantage XPO
Overview / Key Responsibilities & Tasks: As a 1st Line Support Analyst in Milton Keynes you will be working on the 1st level Support Desk. The main focus of this role will be to take customer calls and qualify as hardware or software in line with Helpdesk working procedures. The call must...
Salary: £16000 - £18000 per annum
Posted: 6 days ago

Service Desk Analyst/1st Line Support

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
KEY RESPONSIBILITIES: General responsibilities for a Service Desk Analyst: *To own the SLA for all accounts assigned to them, proactively manage incidents and seek to resolve potential problems for particular calls, following predefined procedures. *Have as strong awareness of contractual requirements and apply these to the work undertaken ensuring that...
Rate: £8.00 - £8.50 per hour
Posted: Yesterday

1st Line Support Analyst / Trainee IT Support

High Wycombe, Buckinghamshire -
Ashdown IT
An opportunity for a bright and customer focused trainee IT professional has become available in High Wycombe. This role is a perfect opportunity for someone that is looking for their first role in IT and has a passion for computing and customer service. You will be working in a small...
Salary: £16000 - £18000 per annum + Benefits
Posted: 6 days ago

1st Line Support/Service Desk Analyst (SC Cleared)

Milton Keynes, Buckinghamshire -
Certes Computing Ltd
We require a 1st Line Support/Service Desk Analyst (SC Cleared) for an initial 3 month contract role based on a client site in Milton Keynes to start asap... Experience of the below in an enterprise environment: MS Windows 2008/3/0 Server. MS Exchange 2003. Windows 7,8 and...
Rate: £120 - £144 per day
Posted: 2 days ago