Jobs 1 to 7 of 7

1st Line Support Analyst

For this position the 1st Line Support Analysts will be responsible for working within a helpdesk environment to log tickets via ServiceNow and perform basic pasword resets for users following a script. For this position you will require a good customer service background and be comfortable answering a high volume...
Southampton, Hampshire -
Networkers
Rate: £80 - £100 per day
Posted: 2 days ago

Service Desk Analyst 1st Line Support, Help Desk Engineer

are: - Log all incidents and service requests raised to an agreed standard of detail - Follow agreed Service Desk Processes - First line fixing of faults to an agreed percentage - Perform customer facing role, focused on delivering against established SLA performance targets - To answer calls received into the Service Desk, logging all...
Southampton, Hampshire -
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 6 days ago

Service Desk Analyst - 1st Line Support - ITIL - Southampton

The UK's leading engineering support services organisation is recruiting for Service Desk Analysts to join their 24/7/365 shift team based in Botley. The Service Desk Analysts will provide 1st line support and excellent customer service across a range of UK based and international customers. The ideal candidate...
Southampton, Hampshire -
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: Yesterday

1st Line Support Engineer

Printer trouble shooting, Citrix/terminal server re-sets, basic ADSL troubleshooting, basic LAN/WAN connectivity troubleshooting, new user accounts, file folder permissions, AD administration, desktop... Windows configuration and support experience (MTA or above preferred) Basic Microsoft Exchange support experience. Active Directory administration... Citrix support experience. Cisco Router support experience (CCENT...
Fareham, Hampshire -
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: 4 hours ago

Service Desk/ 1st Line Support

Working within the central helpdesk team of a busy IT and Customer Services Department, you will be providing general telephone support including 1st Line Support (Hardware & Software). Responsibilities will include providing a high level of Customer Services including call logging / basic trouble-shooting - remote fixes and escalating more complex issues...
Fareham, Hampshire -
Networkers
Rate: £10.25 - £13.25 per hour
Posted: 6 days ago

1st Line Support / Service Desk Technician

You need to have the ability to communicate technical issues effectively to technical and non-technical staff and ideally have an IT qualification such as CompTiA, A-level, Degree or equivalent. Any ITIL experience or similar will be highly beneficial. This role is to start ASAP and will pay between £...
Southampton, Hampshire -
Networkers
Rate: £14 - £17 per hour
Posted: 6 days ago

1st Line Support / Customer Services Technician

Working within the central helpdesk team of a busy IT and Customer Services Department, you will be providing general telephone support including 1st Line Support (Hardware & Software). Responsibilities will include providing a high level of Customer Services including call logging / basic trouble-shooting - remote fixes and escalating more complex issues...
Fareham, Hampshire -
Networkers
Posted: 6 days ago