First Line Support Jobs in Kent

IQ Public Sector requires multiple Servicedesk analysts for our busy NHS client in coastal Kent. The company is rapidly changing from a call logging environment to an IT Support environment and therefore we need candidates with basic IT skills and exceptional telephone communication skills. You will be required to attempt...

Kent... You will be work in a team of 10 on their helpdesk working as a first line support engineer. You will be required to log calls and resolve problems / queries where possible. Issues may involve 1st line support, desktop support, laptops and printers and telecomms systems. Your responsibilities will...

Qualifications and experience required for this 1st Line/ 2nd Line/ Technical Support role: Ideally, knowledge of some of the following : Checkpoint CCSA, Juniper JNCIA, Cisco CCNA (Pix/ASA), F5 PCL/PCF, Websense WSE, Bluecoat BCCPP, RSA CSE, Clearswift, SecureEnvoy, Aruba, Cisco CCNA (routing and switching), Lumension, Cyberguard Firewall, McAfee Sidewinder...