1st Line Support Engineer
- Hiring Organisation
- LIMA Networks LTD
- Location
- Salford, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve ...