2 of 2 1st Line Support Jobs in Lancashire

recruiting for a 1st Line Network Support Engineer to join a growing managed services team supporting a range of customer environments. You will be the first point of contact for technical incidents and service requests, responsible for logging and prioritising tickets, completing initial troubleshooting, keeping … more complex issues to the appropriate support team. We are looking for someone with: Previous experience in a service desk, NOC or 1st line support role A good understanding of networking, including routing, switching and connectivity Experience working with ticketing systems and SLAs ...

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