First Line Support Jobs in Norwich, Norfolk

I have an excellent opportunity for a Technical Support Analyst based with good Apple Mac experience (OSX support and/or certification) in Norwich to join a very prestigious organisation providing support for a nationally recognised brand... Apple OSX and the Google Application Suite, Windows 7 and the MS Office suite,...

Working within the central Service Desk for a large well established organisation, you will be providing 1st line support to users (hardware & software). Day to day responsibilities will include diagnosing and allocating all Service Desk requests in accordance with SLAs and providing 1st line support including call logging, general troubleshooting...