1st Line Support
Walsall, West Midlands, West Midlands (County), United Kingdom
Crimson
1st Line Support Walsall/On Site - Salary £26,000 per annum 1st - 2nd Line Support required for leading client based in Walsall to provide support across technology systems, responding to and resolving incidents raised either by users … customer service and communication skills as well as excellent technical knowledge - including SQL, .Net, Microsoft Windows and Office 365. Key Requirements: Providing second line support for all technology systems - responding to and resolving incidents raised either by users or by system alerts across all technology solutions … play a role in supporting some of our systems, including logging incidents and seeing these through to completion within agreed SLAs Working with our 1st line support colleagues, ensuring that any information that could help with first time fix rates or smoother escalation to the more »
Employment Type: Permanent
Salary: £24000 - £26000/annum
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