Jobs 1 to 5 of 5

ServiceDesk Support Analyst / 1st Line Support / Helpdesk

City, London -
Coal IT Services
Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's... - Strong knowledge of Windows XP Professional/Windows 7 - Exceptional working knowledge of all...
Salary: From £22,000 to £26,500 per annum + Bonus & Excellent Benefits Package
Posted: 5 days ago

1st Line support analyst ( Windows )

City of London -
Venturi
As the 1st Line Support Analyst ( Windows ) you will have experience in: * Windows XP / Windows Vista / Windows 7 / Windows 8/8.1 * Microsoft office 2003 to 2013 * Exchange Server * Strong understanding of ITIL * Good Customer Service skills * Excellent telephone manner * Mobile devices (Windows, Apple & Android) * Wifi * Active Directory * AVAYA Telephone...
Rate: £17 per hour
Posted: 15 days ago

Service Desk Analyst/ 1st Line Support Analyst

City, London -
Global Technology Solutions Ltd
Provide support for end-users both via telephone and desk-side, as required (see Site visit) in line with customer contractual Service Level Agreement... 6.PROBLEM MANAGEMENT... 9.CMDB VERIFICATION... Essential Skills of the Service Desk Analyst/1st Line Support Analyst: * Good all round education including mathematics and English... * Use...
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: 3 days ago

Service Desk Engineer, Cisco, 1st line support

City, London -
Harvey Nash plc
Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently... Working closely with Service Management team to maintain excellent service... Proven analytical and problem solving skills. Good understanding of IT Service Management. ITIL...
Salary: £20500 per annum + Career Progession + Bens
Posted: 22 hours ago

1st Line Support

City, London -
AdRoc Group
Permanent - Customer Support Role. Central London... Our partner is a very fast expanding IT solutions company which helps businesses globally to automate and improve their decision making and efficiency to ensure they maximize profit on every job. With different projects every single week and working in a dynamic environment, you'...
Salary: From £28,000 to £40,000 per annum
Posted: 6 days ago