Sutton in Ashfield, Nottinghamshire, United Kingdom
Vivo Talent
1stLineSupport/Graduate/1stLine/Windows/Permanent/Sutton-in-Ashfield/Onsite/Salary Dependent on Experience Vivo Talent is working with one of our clients to recruit an enthusiastic and determined 1stline …/Laptop Hardware Mobile/Smart Phones/Tablets If you are interested in hearing more please get in touch for a confidential conversation. 1stLineSupport/Graduate/1stLine/Windows/Permanent/Sutton-in-Ashfield/Onsite …/Salary Dependent on Experience 1stLineSupport/Graduate/1stLine/Windows/Permanent/Sutton-in-Ashfield/Onsite/Salary Dependent on Experience 1stLineSupport/Graduate/1stLinemore »
Northampton, Northamptonshire, East Midlands, United Kingdom
Jobheron
A leading player in outsourced IT Solutions that prides themselves on delivering the best for their business partners is now looking for a 1stLine IT Support Technician to join their team in Northampton. In the role of 1stLine IT Support … the Company: The company is a Microsoft Gold Accredited MSP, evolving their team to meet some healthy growth ambitions. Key Responsibilities: Dealing with first-linesupport queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer … computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-linesupport with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP more »
1stLine Engineer - £24-26K - Northampton An established client of ours in the education sector are looking for a 1stLineSupport Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1stlinesupport role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1stLineSupport Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Intec
1stLineSupport Analyst £100 - £130pd 3-months Nottingham (on-site) Consultancy Overview: A leading consultancy, is looking for an experienced 1stLineSupport Analyst to join one of their growing teams In Nottingham, working with several of their key … incidents routed from First Level analysts and resolve within the limits of knowledge and contract. Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide Technical Leadership in own specific area of expertise. Document and reports on work completed … applications in line with IT industry standards as appropriate to the role. Rate & Duration: £100 - £130 pd 3 months (likely to extend) 1stLineSupport Analyst £100 - £130pd 3-months Nottingham (on-site) Consultancy more »
FirstLineSupport Location: Nottingham (Accessible via public transport) Salary: 20k to 25k (Depending on Experience) Hours: 37.5 (Shifts of 8:30am till 5:00pm, 9:00am till 5:30pm and 9:30am till 6:00pm) SF Recruitment are recruiting for a FirstLineSupport for our Nottingham based client. As the FirstLineSupport you will be responsible to support a wide range of Incidents and Requests relating to Apple, Microsoft and Android technologies via Telephone, E-mail, and Live Chat. In this … who has a qualification within IT and is now looking to gain experience. Our client would also look at candidates with previous or current 1stline experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in linemore »
Grimsby, Lincolnshire, United Kingdom Hybrid / WFH Options
Hays Technology
SERVICE DESK ANALYST - 1STLINESUPPORT LOCATION - GRIMSBY SALARY - £120 PER DAY (INSIDE IR35) 3-MONTH CONTRACT HYBRID WORKING (3 DAYS A WEEK ONSITE) Your new role The Service Desk Analyst will provide 1stLinesupport to a User base … of circa 400 & provide support with IT equipment and systems. What you'll need to succeed The role will suit an experienced 1stLineSupport candidate with excellent customer service skills. As part of the service delivery team you will be the single … across the business. Therefore, the ability to communicate efficiently is essential. Other key attributes of the role include - previous experience of working to support internal customers with IT related queries, troubleshooting, password resets, the ability to diagnose and prioritise incidents, creation of user accounts, application software supportmore »
We are looking for a talented individual to join our team as a 1stlineSupport Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1stLinesupport Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1stlinesupport role. This role is available in traditional office-based or hybrid models working from our base in Grantham. more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Total Computer Networks
Job Title: FirstLineSupport Reports to: Service Desk Team Leader Location: Hybrid (Kettering) Term: Full Time/Permanent Role This is an exciting opportunity to work as a 1stLineSupport Engineer within our Service Desk, delivering exceptional technical support … technologies, software, and hardware solutions. Key responsibilities Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Provide firstlinesupport for any information technology issues and problems Assist users via phone, face-to-face, email and/or using a … ticket management system Record all tickets (service requests, incidents, problems, alerts) within a call logging system Track issues to resolution within the 1stline team Update the internal knowledgebase with issue resolution details Support computers, laptops, tablets, switches, smart phones, and applications Monitor and escalate more »
1stLine Engineer I am delighted to present you with a fantastic opportunity for one of my clients based in Northampton, who are looking for 2 x 1stLine Engineers to join their team. Hybrid role - 3 days in the office Salary- up to … 27k Location - Northampton UK Driver License - required. The successful candidate will be responsible for assisting in 1stLine team for overall operation and support for their customers. You will also be the main point of contact for the Service Desk Team supporting, field 2nd and … 3rd line teams and handling incoming calls and ensuring technical queries are handled swiftly. Your key duties and responsibilities will include: Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up-to-date with progress Supporting the Technical Team Ensuring client requests are handled more »
Northampton, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
1stLine Engineer Northampton – Hybrid Up to £27,000 + Benefits Our customer is a premier IT service provider in Europe and has been synonymous with knowledge, collaboration, and innovation for over four decades. They are committed to working alongside their clients to shape a successful IT … the necessary IT resources, whether locally, across Europe, or globally, via their network of IT alliance partners spanning every continent. The Role: As a 1stLine engineer, you will be responsible for assisting the 1stLine team in overall operation & support for … requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven, you’ll swiftly handle incoming calls more »
Leicester, Leicestershire, East Midlands, United Kingdom
Employal
Job Title: 1stLine IT Support Salary: Up to £28,000 per annum Location: Leicester LE1 Job Type: Full-Time, Office … Based Working Days: Monday to Friday Working Hours: 9:00 AM to 5:30 PM We are seeking a dynamic and experienced IT firstlinesupport to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and … managing 1st and hardware and network issues. Approximately 50% of your role will involve hands-on support, addressing hardware issues on the floor with colleagues, while the remaining 50% will be dedicated to managing service requests and enhancing IT support processes. Key Responsibilities: - Act as more »
Northampton, Northamptonshire, East Midlands, United Kingdom
The White Company
Please note, whilst we are currently based in Swan Valley, we are in the process of an office move to Brackmills* To provide firstlinesupport to The White Companys internal staff & stores. Work closely with 3rd party vendors to ensure services are delivered within the … as first point of contact for all Incidents and Requests raised by the TWC business and Stores. Working with other resolver groups (Application Support, Networks and Infrastructure) to own and resolve Incidents and requests. The role requires coverage predominantly in our Northampton office. It also requires participation on … an on call support rota. What you'll be doing Act as the first point of contact for support issues via phone, email, electronic request or in person. Accurately log, update and manage requests and incidents within the Freshworks tool. Log requests/incidents with 3rd more »
Sutton-In-Ashfield, Nottinghamshire, Sutton in Ashfield, United Kingdom
Akkodis
local market? Look no further! Akkodis are proud to be working exclusively with a market leading business on their search for a IT support Analyst to join them in a newly created position, at a very busy and exciting time. My client are a successful business and are … proud to be a key supplier to some of the UK's largest Blue Chip and Independent retailers! I am looking for an experienced 1stLineSupport analyst to carry out day-to-day troubleshooting and user support activities (Circa 150 users across … range of tech including Infrastructure, Networks, Telephony, Servers, Back up and Security. You will be responsible for day-to-day troubleshooting and user support, installing hardware and software updates on user machines. The staff here are friendly and laid back with a great team culture where your voice more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim FirstLineSupport Analyst. Your new role You will perform a range of first and second line technical work activities either … First Level analysts and resolve within the limits of knowledge and contract, as well as coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. You will document and reports on work completed to ensure compliance with Company and Customer … Procedures, contribute to the development of technical procedures and standards to meet business and customer requirements, and as required, escalate issues in line with company processes to ensure customer demands are met. You will be able to communicate on complex issues to meet business and customer requirements to more »
Life on the team As a FirstLine Analyst at Computacenter you will work 5 days a week in our Nottingham and Derby offices supporting one of our largest customers in the UK. You will work 37.5 hours per week between the hours of 7am 7pm. We are … looking for an individual who is already Security Cleared to support our customer. What youll do Managing inbound/outbound customer contacts either remotely or at customer site through a variety of channels Ticket creation and management to ensure customer compliance Performing technical activities and resolving issues at … youll need Security Cleared must hold current Security Clearance to be eligible for the role Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role Good interpersonal skills, basic literacy, and numeracy skills to support in customers language more »