1 2nd/3rd Line Support Engineer Jobs in the North East

experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for … performing in-depth solution research to assist with incident management or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the … following skills / experience: Active Directory Windows Server Azure 365 Some experience of SQL to some level is essential Hyper-V exposure or VMWare Enterprise storage technologies including SAN Excellent communication skills Experience / understanding of ITIL Any ITIL, Always On, Microsoft Certifications are a bonus! Client also more »