2 2nd/3rd Line Support Jobs in Surrey

2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »

Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing … with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great customer service * Being able more »