2nd/3rd Line Support Jobs in the UK excluding London

8 2nd/3rd Line Support Jobs in the UK excluding London

2nd Line Support / 3rd Line Support

Birmingham, West Midlands (County), United Kingdom
MS Talent Ltd
2nd Line Support / 3rd Line Support (Windows Server / M365 / Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British … Citizen and 5 years of history living in the UK. ***24 / 7 Shift role - 3 days on, 4 days off; then 4 days on, 3 days off *** 2nd Line Support / 3rd Line Support (Windows … Server / M365 / Networks) is sought by a leading Managed Security Services Provider. You need to have experience of the following: Azure AD / Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including switches As a 2nd Line Support more »
Employment Type: Permanent
Salary: £24000 - £28000/annum 15% Shift Allowance
Posted:

Senior/2nd/3rd Line IT Technical Support Analyst

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Meraki Talent Ltd
Senior / 2nd / 3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25 / 04 / 24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking … are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior / 2nd / 3rd Line IT Technical Support Analyst Provide advanced support and administration … for Microsoft 365 / Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience of the Senior / more »
Posted:

2nd / 3rd Line IT Support Engineer - Cumbria IT Consultancy. Hybrid

Keswick, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Support Engineer - 24x7 - 2nd / 3rd Line Support

Staffordshire, United Kingdom
OCC Computer Personnel
Support Engineer – 24x7 – 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd / 3rd line support engineer with patching experience. … , covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 / 11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure / AWS Mobile … Device Management Solutions Software / Hardware Infrastructure Patching End User Hardware - Laptops / Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a more »
Employment Type: Permanent
Posted:

2nd/3rd Line IT Support Engineer

Basingstoke, Hampshire, United Kingdom
Red King Resourcing
2nd / 3rd Line Support Engineer Our client is looking for a 2nd / 3rd Line Support Engineer to join the team in Basingstoke on a hybrid basis on an initial … month contract. Key Responsibilities: Provide 2nd / 3rd line technical support for Citrix and VMware environments, including XenApp, XenDesktop, XenServer, VMware vSphere, and VMware Horizon. Troubleshoot and resolve complex technical issues related to Citrix and VMware platforms, applications, and virtualization infrastructure. … to ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. Work closely with other support teams and vendors to escalate more »
Employment Type: Contract
Rate: £250 - £270/day
Posted:

Technical Support Specialist - 2nd / 3rd line

Staines, Surrey, South East, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing … with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great customer service * Being able more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd/3rd Line IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Latcom
2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Application Support Analyst with 2nd and 3rd Line

Peterborough
Nexus Jobs Limited
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:
2nd/3rd Line Support
the UK excluding London
10th Percentile
£29,800
25th Percentile
£31,250
Median
£33,000
75th Percentile
£39,500
90th Percentile
£51,750