Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Meraki Talent Ltd
Senior /2nd/3rdLine IT TechnicalSupport Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25 / 04 / 24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client … are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior /2nd/3rdLine IT TechnicalSupport Analyst Provide advanced support and administration for Microsoft 365 / Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience more »
TechnicalSupport Specialist – 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite … . The TechnicalSupport Specialist will have the following skills / background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties … with 2nd/3rdline queries effectively to competition. Patient with excellent customer service skills / commercial awareness Excellent Problem Solver and team player Confident and able to communicate clearly and effectively to communicate and provide great customer service able to work more »
TechnicalSupport Specialist - 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite … . The TechnicalSupport Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rdline queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great more »
