2nd/3rd Line Technical Support Jobs

4 2nd/3rd Line Technical Support Jobs

Senior/2nd/3rd Line IT Technical Support Analyst

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Meraki Talent Ltd
Senior / 2nd / 3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25 / 04 / 24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client … are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior / 2nd / 3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft 365 / Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience more »
Posted:

Technical Support Specialist - 2nd/3rd line

Ashford, Kent, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite … . The Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great more »
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

Technical Support Specialist - 2nd / 3rd line

Staines, Surrey, South East, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite … . The Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd / 3rd Line Technical Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU / Project work). £45K-£50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must … products Windows 10 Sharepoint Windows 10 enterprise and EDR Anti Virus and malware applications Desirable Technologies but you will learn on the job: VMware / Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute / storage. Support and … administration of all remote / security / web systems Incl: SSL VPN, Firewall / IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Bonus and Benefits
Posted:
2nd/3rd Line Technical Support
25th Percentile
£52,896
Median
£54,296
75th Percentile
£55,696