Helensburgh, Dunbartonshire, Scotland, United Kingdom
Sanderson Recruitment
2ndLineSupport Technician -Helensburgh, Fully On-site -Permanent Role -Competitive Salary and a range of excellent benefits Do you come from a background in IT support and are looking for a role which will allow to work on some exciting projects and … propel you into the world of government and defence? Then this could be the role for you. Our client is looking for a 2ndLinesupport technician to join for one of their brand-new sites in Scotland. They are looking for someone who has … previously provided desktopsupport to a 2ndline capacity to join their exciting and collaborative team. Looking for someone who: Has previous experience in a 2ndlinedesktopsupport role. Has prior experience of working within more »
1st – 2ndLine/DesktopSupport Engineer/O365, VMware, Azure, Exchange - in Gloucestershire I am looking for a strong 1st – 2ndLine Engineer to work a hands-on role supporting users with their technical issues. You will work as … part of a team of 1st to 3rd Line Engineers to provide support and resolve incidents as they arise. Ideally you will have some experience working within a fast-paced support environment. You will have had exposure to fixes across desktop, server more »
Employment Type: Permanent
Salary: £32000 - £37000/annum £32,000 - c£40000 DOE + Benefits
Role - 2ndLineSupport Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location - Liverpool Street Tech Stack ITFL ITIL Desktop/Citrix/Office Tasks Provide English language support to colleagues across EMEA Region with … awareness of and consideration to differing cultures and/or languages. Provide cover to IT support contact number, answering calls, creating tickets, and escalating as required. Provide support to walk-up and email requests, dealing with tickets, and escalating as required. Administer various IT environment (i.e. … PC build and configuration, Application software, SCCM, Printing) Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support to video conferencing environment. Perform daily checks of office printer environment, logging tickets and escalating to 3rd level resolver groups when exceptions are identified. more »