Senior IT Field Engineer (2ndLine) Middlewich £30,000 to £40,000 + door to door call out + pension + 28 days annual leave + company van or fuel card This is an excellent opportunity to join a fast-paced IT solutions specialist who … success they are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2ndline support on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with LAN/WAN protocols … two days are the same and where no one leaves without learning something new each day! The Role: * Troubleshooting and resolving issues * 1st/2ndline support * 1 in 4 weeks on call + some occasional weekend working * On going monitoring and maintenance of client networks & infrastructure more »
IT Service Desk - 2ndLine Support Analyst Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLine Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team … compliance monitoring and proactive/reactive management of issues * Resolution of escalated colleague service requests or incidents as assigned within SLA * Supporting 1st Line Support/Service Desk in busy periods * Set up new hardware such as PCs, Laptops, iPhones and iPads. * General end-user compute support tasks more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
2ndLineEngineer – Azure, M365, AVD – Office Based/Warrington - £30,000 - £40,000 My client is a superb, boutique IT solutions and Services provider. They’re in fast-growth mode after successful startup and a massive part of that is their amazing Managed Services more »
Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLine Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »