1st/2ndLine Support Engineer My client, a Manufacturing company are looking for a 1st/2ndLine Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2ndLine … Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2ndLine, SecondLine, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst more »
2ndLine Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2ndLine Support Engineer to join their growing team! As a 2ndLine Support Technician, you will be responsible … a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line … shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2ndLine, SecondLine, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineermore »
Role: 2ndLine Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
2ndLine Support Engineer Key Responsibilities: * Handle 1st Line escalations and provide timely resolution to technical issues. * Troubleshoot and resolve hardware and software problems on client systems. * Collaborate with 1st Line Support Engineers to enhance their skills and knowledge. * Design, implement … strong client relationships. * Document support processes, configurations, and issue resolutions. * Stay current with industry trends and advancements in technology. Qualifications: * Proven experience as a 2ndLine Support Engineer or similar role. * Strong expertise in handling 1st Line escalations and providing effective solutions. * In more »
Melton Mowbray, Leicestershire, East Midlands, United Kingdom
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excellence, innovation, and fostering meaningful relationships with their clients underpins their success. They are currently on the lookout for an experienced, motivated 1st/2ndLine Service Desk and Field Engineer to become an integral part of their team. Role Overview: This office-based role … This position is ideal for dynamic individuals eager to expand their technical knowledge and excel in customer service. Key Responsibilities: Offer exceptional 1st and 2ndline support by swiftly resolving service desk tickets, diagnosing issues accurately, and deploying effective solutions. Carry out on-site support tasks, such … Utilize Remote Monitoring and Management (RMM) tools and ticketing systems effectively, streamlining operations and enhancing service delivery. Requirements: Demonstrated experience in a 1st/2ndline support role, preferably within an IT service desk or as a field engineer. Deep technical knowledge of computer systems, software, networks more »