Jobs 1 to 5 of 5

Second Line Support Analyst

Key responsibilities include: Ensuring that ticket queues are managed effectively and responded to within service levels; Provision of technical integration support to clients; Providing 1st and 2nd line support to existing customers; Using the Incident Management tool to record and accurately create/update all Incidents/Requests in line with defined...
City of London -
Interquest - IQ Tech
Salary: £38000 - £44000 per annum + pension, healthcare
Posted: 14 days ago

2nd Line Desktop Support Analyst - London - up to £35k DOE

This successful 2nd Line Desktop Support Analyst will have experience of acting as the first point of contact for users and supporting Microsoft technologies up to a 2nd line level including Windows 7, Server 2012R2, Exchange and Office 365... Troubleshooting issues at a 2nd line level including Windows Servers 2012R2,...
London -
Clearwater People Solutions
Salary: £28000 - £35000 Per Annum + benefits
Posted: Yesterday

Helpdesk Analyst - 1st and 2nd Line Support - Kingston, Surrey

My client is looking for a personable and friendly Helpdesk Support Technician that has studied IT or Computer Science at university or college and that has gained some additional commercial user support experience... Exposure to ITIL best practices would be beneficial. Troubleshooting experience across Windows platforms; Windows 7, 8.1...
Kingston Upon Thames, Surrey -
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 3 days ago

Helpdesk Analyst / 1st and 2nd Line Technical Support Analyst

The company is an IT managed services and support organisation with a client base of Financial Service firms, predominately Hedge Funds and Asset Management companies... This is a junior position with excellent career opportunities to progress within the business to 2nd / 3rd Line engineer roles or with the account management...
London -
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 25 days ago

FIX Protocol Operations Analyst (2nd Line Support, UNIX, SQL)

Working in a superb team, you will take responsibility for 1st/2nd line support focusing on the FIX Protocol. Skills in UNIX and SQL are essential along with a knowledge of Equities markets. The successful candidate will have experience working in a 1st/2nd line support role in the financial...
City, London -
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 6 days ago