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Second Line Support Analyst

Manchester, Lancashire -
Laterooms Ltd
Working to agreed OLA’s and SLA’s... Administration of Service Management Tool, working with the Service Management team to administer changes in a controlled way. Working with Incident & Problem Management and escalating tickets as and when required. Working with our Agile Development teams on incidents and problems for particular...
Salary: Competitive + bonus + benefits
Posted: 10 days ago