Jobs 1 to 2 of 2

1st / 2nd Line Support Analyst

Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's... You will have strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or with equivalent...
Edinburgh, Midlothian -
Harvey Nash plc
Salary: £17000 per annum
Posted: 2 days ago

2nd Line Support / Desktop Services Analyst

Responsible for 2nd Line Desktop services issues including Microsoft XP / Windows 7, Active Directory, the front office/trade floor environment with proven achievements in delivering desktop services... - MCP/MCSE qualified is desirable and ITIL Service Management Foundation, ITIL Service Management Certificate - both components (IT Service Support and IT Service Delivery)...
Glasgow, Lanarkshire -
LA International
Rate: £90 - £105 per day
Posted: 4 days ago