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2nd line Support Analyst

East Midlands -
Real Staffing
Monitoring, SCOM, wintel, windows, unix, linux, operations, 2nd line support... Technical (80%) * Call and incident Management * Batch Management * Event Monitoring and Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for...
Rate: £200 - £240 per day + competitive
Posted: 5 days ago