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Helpdesk / 2nd Line Support Manager

Providing technical and customer service advice, guidance and coaching to the Technical Support Team. Introducing, embedding and pursuing a cycle of continuous improvement for dealing with operational issues and the evolution of processes to address such issues... Essential Skills of the Helpdesk / 2nd Line Support Manager: Solid technical experience in:...
City of London -
Venturi
Salary: £55000 - £65000 per annum + bonus and benefits
Posted: 21 days ago