Second Line Support Jobs in Bristol

Our large public sector client is looking for experienced 2nd line support officers for an initial 3 to 6 month contract. There is an emphasis on build test and post go live experience. The successful candidate will be working as part of a team that are replacing the existing desktop...

The role holder is expected to work closely with support team colleagues, to manage calls in accordance with IT Helpdesk procedures and SLA, and where necessary escalate and liaise with 3rd line support... - 2 nd line desktop support (Mac OS X and Windows 7) and application support (including Outlook, Office,...